When I reserved this vehicle I thought it was for 24 hours not 20 hours. I picked up the truck at 3:30 PM and returned it at 12:30 and charged a full extra day. This was quite un expected and certainly not appreciated one bit. You can be certain I will seek an alternative should the need arise again requiring a rental truck. I have already shared my concern with others and will continue to do so.John H.
(U-Haul Neighborhood Dealer)
Whitehall, PA 18052
(Corner Of Macarthur And Mickley Rd)
- Mon–Sat9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Whitehall, PA 18052
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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¡Enviamos de un lado al otro de la ciudad o del mundo!
Enganches para remolque
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
Camiones a la venta
¡Tenemos la selección más amplia de la industria!
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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This was an awe full experience! We reserved a truck two weeks before we needed it. We reserved fore a move just a few miles from where we were going to pick it up and return it. However, U-Haul called and said they had to move our reservation to a place further away since they weren't able to have a truck sent to the original location. When I arrived at the second location, I was told I'd have to pay milage on the 20 extra miles they added to my journey! That is not fair or right in anyway! The guy behind the counter said he couldn't do anything about it. I HAD NO CHOICE BUT TO PAY THE EXTRA SINCE I HAD MOVERS COMING WITHIN THE HOUR OF PICKING UP THE TRUCK THAT WAS 30 MINUTES AWAY!!! When we opened the back we found that the truck was trashed inside! We were told that if it wasn't clean when we brought it back, we'd have to pay another fee! We returned it way cleaner that we received it. U-Hauls changes and we have to pay for it!?!? Ridiculous!Bill L.
Friendly and professionally managedSonia R.
Everything was good .miguel R.
I turned in my truck, and they made a reservation for someone else under my name and I was charged over 400 dollars for someone else's use. They were not willing to fix this and I have been spun in circles on the phone as everyone tells me that they can't do anything about it. The receipt shows that my 160 mile one way trip was over 1000 miles, ridiculous.Andrew J.