More office help/attendants. Gentleman was "swamped"; he was taking care of 5 customers including myself. He managed though, with everyone's patience.WILLIAM H.
Moving Truck Rental in Wetumpka, AL at Southeast Storage Wetumpka North
(Distribuidor de U-Haul del vecindario)
Wetumpka, AL 36092
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Wetumpka, AL 36092
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck was pulling to the right a lot need an alignment overall it was a safe ride moving will choose this company againELIZABETH T.
Guy never checked my equipment back in. Told me to drop it off and he would send a text. Two days later after no text, I called and the lady helped. She was great. Original guy was too busy eating his lunch to care about assisting or doing his jobCHRISTOPHER B.
Lower priceGARRY W.
Siri friendly staff and helpfulSherri L.
Attendant was friendly and very helpful.MICHAEL H.
All is goodrandy C.
Was easy to rent and also return. The truck was in great condition no problems. Would rent from there again.Chris P.
Shannon was wonderful in getting me a truck when and where I needed it. She got me through the registration process quickly and I was on my way! She was also very friendly and helpful. I would recommend this location to anyone.Angela J.
Easy pick up online/Samantha K.
I received a text message at 4:00 p.m., the evening prior to the move advising that I was to pick up the truck at a different location that what was confirmed originally. First, it was a good thing I happen to look at my text befor driving to the wrong location. Also, this location was 20 miles away from the location I requested, and confirmed by U-Haul (a 40 miles round trip). This caused a great deal of unneccessary strees and at .99 cents per mile it would have added $40 additional dollars to my rental. By calling U-haul I was able to get the location corrected but it took time, adding frustration to the move, and all of it could have been been avoided. Also, I was charged a "$14 SafeMove" charge for insurance that I did not request. I have ample of coverage and did not need this additional fee. I have requested a refund and conformation if the refund. Poor conformation and communication on U-Haul's part. Icarla D.
All went perfect. Excellent customer service!BRENT K.
Had trouble trying to check the vehicle in after hours, tried on two different phones but was unable to complete that but everything else was fineHeather W.
Shannon was so helpfull during this first time rental of a u-Haul truck she explained everything to us, no surprise charges or fees. The equipment was clean and mechanically great. I highly recommend this branch of u-haul (Southeast Storage Wetumpka) 8416 Hwy 231Deborah B.
Easy checkout and turn in- I will definitely recommend to friendsKENNETH T.
I contacted the location a few days prior to needing a truck. I asked for the smaller truck but was told the only one available was a 24 footer. We arrived. There were two 24 foot trucks and two of the smaller box trucks. I asked about the two smaller trucks and was told they were rented. When I arrived later that afternoon, both smaller trucks were still sitting in the same place. Of the two 24 foot trucks, we were given the older truck. The truck operated fine, but the a/c would only work intermittently. We were glad to have the truck to move our daughter into her new apartment, but it would have been much nicer if we were permitted to have a smaller truck and nicer if we would have been given the newer 24 footer. All in all, the staff was very nice and helpful. The truck was clean and was certainly functional. We would recommend them and would use them again.Ben L.
The air conditioner in the trunk was broken and it is the middle of the summer. I ended up with a terrible migraine from being overly hot. I don't know if I will ever use uhaul again because of this.JASON S.
Steering wheel had almost an inch of play in it. Made it hard to keep on the road, brakes were subpar and I had to stand on the pedal to get it stopped.Kelly R.
It would be nice to have return instructions posted by the key lockbox. This location closes at 1:00pm on Saturdays. Took me a minute to find return instructions on my smart phone.Sharon B.
The equipment and service at the location were great. My only complaint is your website says I get to pick both pick-up and drop off locations. I made my reservation weeks in advance to pick up from a site just down the street, but the day before I'm notified my pick-up location has changed. I now had to pick the truck up from some location north of the city, and the auto trailer from a location 50 miles south of the city. Suddenly three hours of driving are added to a day I scheduled for loading. Huge inconvenience. More heads up for planning purposes would be great.kurt S.
I was charged a twenty dollar fee for dripping off after hours and a little under three dollars for going over in miles. We went straight from one place to the next. They should have given miles for dropoff as well. The worst thing was we rented for two nights and was charged for dropping it off after hours. We picked up Thirsday morning and dropped off the same day 3 minutes after they closed. Ridiculous!Jeana F.
No improvement neededCURTIS T.
Drop off location was super easy to find and key drop off box was prominently displayed. We droppes the truck off a day early and Uhaul did not refund any of our money. Even though the pick up and drop off locations were great I will not use Uhaul again nor will I recommend them to anyone else!!!! Locations recieve a 10, Uhaul gets a 0!!!Pam J.
Website, no mention of local use vs one way as has been in the past, wasted time stuck in one way when I tried to fill out destination. Overall, took way too long to fill out on line.George H.
The time that we are living in right now with this virus and I know it's got to be emailed but it was very confusing to this old lady that doesn't know that much about emailing computers xceteraPamela O.