No one there. Returned on time. Got phonecard stating they were not returned. Keys were left In a drop box. Very sketchy location. Will not use this location again in waterloo.Victoria E.
Frost Event Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Waterloo, IA 50703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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This place was the worst place I've ever been to. The guy was drunk and rude that we returned the truck to. There was grass from my feet on the driver side floor and he told me I was a dirty person for not cleaning it out before returning it. Please have someone call me about my issues there are moreJaimie S.
Customer service was excellent, I didn't have a long wait time and truck was ready to go when I arrived. Will definitely use this location again.LaTanya G.
Rude. Very unprofessional. Accused me of putting lock on trailer when the lock came with the rental. Threaten to charge extra for the delay.Patrick R.
This location is great but his manager is Superb! It is great to find warm human hospitality on big business companies as U-haul. My experience was fantastic. All the process runs smoothly the manager of this facility was very helpful and very kind to me and my family. 2 thumps up. To the manager of this facility: Keep doing what you doing because you are doing it right.Julio D.