The truck stunk so bad of cigarettes with ashes everywhere. Literally made me and my daughter nauseous. What a shame as it was a new truck. He then also charged me for 2 gallons of gas when he said half a tank and I brought it back at half a tank. I should have taken a picture of the gas line when I parked it!! So NO I will never rent from this location again, because I hate the smell of cigarettes and the guy is obviously just sick, old and bitter.jennifer J.
Alaska R&R Laundry & RV Park LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wasilla, AK 99623
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- 4.5 Average Customer Rating
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Walk through bringing vehicles back when store is closed where to the key and contractBradley R.
The drop off (office closed for the holiday) was unexpectedly complicated and I had to make trips back and forth out to the truck to try to get what was asked for by the directions on the key drop box. Would be helpful to tell people more than just â€œthrow the keys in the box when you're done.â€ Ended up not filling out all of it, not sure in the end how much was saved or sent or blank.. and I'm pretty cell phone savvy. This may not be a good set up for those who have difficulty ambulating or aren't tech savvy or who don't have a smart phone.Stephanie M.
Excellent drop off establishment.RON B.
The vehicle was clean, however the excessive use of "new car smell" fragrance made it difficult to be in the cab. Luckily, I did not have a long drive, and the weather was allowable for riding with the windows down. The fragrance was so strong it would give me a severe headache when I tried driving with the windows up. Artificial fragrances are an allergy trigger to many people and have been found to be heavily carcinogenic, I hope uhaul will consider changing the allowance of such heavy usage in their fleet.Jimmy H.