Helpful and considerate of our time.
David K.
Customer Reviews for Alaska R&R Laundry & RV Park LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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24/7 didn't work. Was not set up by site. Waited an hour for them to open. From that point it worked well. Phone calls (3) during the wait were unsuccessful two with forwards to the wrong place.
phil K.Everything went smoothly, I'm very pleased!
Bonnie T.The man who helped me was really a nice man!
Betsy R.Good job keep it up
Ralph F.I have had nothing but great customer service and have recommended this location to others who asked me where I rented from. I have rented from this location several times just because of their great service.
Irma R.Excellent customer service 👏 👌 No issues at all!
Jewell B.Equipment had electrical and check engine issues.
Robert D.Always have this exact lady help anyone needing a uhual!
Lyric D.This place is the best, I highly recommend !great costumer service, fast and friendly, I was about 45 min late dropping the uhaul off and most places would have charged me for another day but these people are very kind and understanding and did not. I feel very blessed for not having to pay another $100. Thank you so much, I will be using there business in the future
Autumn D.N/C
Richard L.Charged me fuel when I filled it to the spot required.
Jerod R.Very friendly, great service!
Nathan R.He has great customer service.
DANNY W.The size I had reserved so I was given the next size up for the same price. No problems!
Julia S.Great service from this location. Thank you!
Cody H.More availability for covered trailers. closer locations did not have any available to rent.
Brede E.They need to match the dates of the rental with the original rental agreement Because they didn't it caused 1-confusion with the uhaul dealer at our drop off point and 2- caused an additional 500.00 plus charge on our credit card
kathy W.Best uhual experience ever! down home , knew what I needed when I was trying to order wrong equipment. Should hire him as a consultant and train others.
STEVE C.Would like to know why I was charged for another day when I turned it in at 7:45 PM on May 10 I picked it up on May 9 at about 430pm
Lizzie R.Very friendly and helpful.
morgan B.Friendly service. Great experience with no issues.
Todd H.Nada
Bill L.When I returned the truck I was informed that I wasn't allowed to smoke in the vehicle. I wasn't informed of this before I took the vehicle. When I got in I specifically looked for a sign or sticker informing me that was the case. There was an ashtray.. no sign I just assumed that it was ok. I may have missed it in the agreement I signed. But is it too much to slap a no smoking sticker in it? I paid the $25. Fine. I figure you just want people to smoke so you get an extra $$$. Maybe next time Hertz. At least they're up front
LASTEN W.Been renting truck here every summer, great experience!
mydung M.Good place to do business
David T.Only small issue I had with the truck I rented is the radio did not work.
Brandon K.Very friendly, helpful and accommodating.... thank you
Gene B.Fix the stereo
Cody C.I filled the gas up to where it was when I got it and they still charged me $28 in gas because they said I didn't fill it up which was false
Katelyn C.Everyone I spoke with was friendly and helpful.
Mike W.LED headlights would be nice. The headlights were very dim even tho I cleaned them. But over all everything was excellent.
Judy M.Nada
JOANNE L.I didn't rent a U-Haul from you
Robert P.Great friendly service!
Linda R.Very friendly, personable, and helpful owner who made the experience painless.
Devin M.Nada
Randy M.Excellent company. Vehicles are nice and clean and run good.
Elizabeth M.Nada
Cheryl V.Great friendly service 🙂
Nina L.Great people. They are always my choice for U-Haul needs.
George S.keep up the great work :)
John K.Nothing this was a great experience all the way around. Folks were friendly and helpful. This was my first big moving vehicle rental and they assisted in getting only what I needed nothing more.
Susan K.Very friendly, helpful staff there. They have been my choice for rentals for years now.
George S.Service at this location , even with all of the road congestion is off the hook!!!!!!! By far the BEST U-Haul dealer serving the valley for over15 years!!
Hope K.Very nice employees
Audrey M.Make sure all vehicles are maintained and drive well and tires are balanced and no exhaust leaks
DARYL G.Great experience my 1st time renting a trailer
Katrina Lee B.Thank you so much, keep up the good work :)
John K.Awesome! Thales you!
Ronald J.Renter said 7/8 full on fuel , guavge reads 3/4 when I picked it up . Drive 80 miles , I went ahead and filled the truck with fuel before tournament it in . 19 gallons 浪 $74 ! Great truck and good service thanks !
Terry M.Very good service nice people And good price
Patrick W.Super easy to work with. Excellent service.
Casey R.Over charged 182 dollars had to go back twice to get the correct refund. Not good at all they charged us for a dolly and pads that I did not order. Will use a different location to move things out of storage.
Todd L.Nothing. Y'all were friendly from the moment we walked in. Thank you. I'll be coming back!! This time by myself lol.
Miriama P.Everything went fine. Great service. Nice truck!
Kris R.I wish it was a bit closer to town but all in all great place to grab a truck from in a pinch.
JOSHUA G.AK R&R is a great place to rent your next U-haul. Easy to find and great customer service.
Alisa F.Great people!! Thank you so much.
Kris W.trailer needed to be cleaned when we used it. Suggest U-Haul make sure the equipment is cleaned prior to next rental.
Harrison C.David is the best to work with.
Bill L.The vehicle had studded tires at a time of year that could get the driver a ticket Friendly people; No hassle; reasonable price
Arthur S.