Reduce your rates
gretchen H.
Customer Reviews for Alaska R&R Laundry & RV Park LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Always a pleasure doing business!
Helen H.John has great customer service both when making the reservation and when I picked up. He answered all the questions I had and was helpful in explaining what needed to be done. Great experience!!
Dave S.Love this location! 2nd time we've chosen this location. Would definitely rent from here again
Alicia F.Service was excellent was able extend rental no problem
Gary C.The owner called me beforehand to assure I had everything needed for the rental and was very friendly and helpful.
Anthony D.Needs front end and brakes checked out in very near future. I got one of the older units for a 3000 mile journey down some of the roughest roads in North America. Front tires had to be replaced on the journey. Box light broken and unit leaks water pretty bad.
TIMOTHY K.I appreciated the way we were treated. It was very businesslike approach..
Edward A.Great service , no real improvement needed
Terry M.The owner was great. He was helpful. But the lights on the trailer we picked up didn't work.
Robert W.Helpful and considerate of our time.
David K.24/7 didn't work. Was not set up by site. Waited an hour for them to open. From that point it worked well. Phone calls (3) during the wait were unsuccessful two with forwards to the wrong place.
phil K.Everything went smoothly, I'm very pleased!
Bonnie T.The man who helped me was really a nice man!
Betsy R.Good job keep it up
Ralph F.I have had nothing but great customer service and have recommended this location to others who asked me where I rented from. I have rented from this location several times just because of their great service.
Irma R.Excellent customer service 👏 👌 No issues at all!
Jewell B.Equipment had electrical and check engine issues.
Robert D.Always have this exact lady help anyone needing a uhual!
Lyric D.This place is the best, I highly recommend !great costumer service, fast and friendly, I was about 45 min late dropping the uhaul off and most places would have charged me for another day but these people are very kind and understanding and did not. I feel very blessed for not having to pay another $100. Thank you so much, I will be using there business in the future
Autumn D.N/C
Richard L.Charged me fuel when I filled it to the spot required.
Jerod R.Very friendly, great service!
Nathan R.He has great customer service.
DANNY W.The size I had reserved so I was given the next size up for the same price. No problems!
Julia S.Great service from this location. Thank you!
Cody H.More availability for covered trailers. closer locations did not have any available to rent.
Brede E.They need to match the dates of the rental with the original rental agreement Because they didn't it caused 1-confusion with the uhaul dealer at our drop off point and 2- caused an additional 500.00 plus charge on our credit card
kathy W.Best uhual experience ever! down home , knew what I needed when I was trying to order wrong equipment. Should hire him as a consultant and train others.
STEVE C.Would like to know why I was charged for another day when I turned it in at 7:45 PM on May 10 I picked it up on May 9 at about 430pm
Lizzie R.Very friendly and helpful.
morgan B.Friendly service. Great experience with no issues.
Todd H.Nada
Bill L.When I returned the truck I was informed that I wasn't allowed to smoke in the vehicle. I wasn't informed of this before I took the vehicle. When I got in I specifically looked for a sign or sticker informing me that was the case. There was an ashtray.. no sign I just assumed that it was ok. I may have missed it in the agreement I signed. But is it too much to slap a no smoking sticker in it? I paid the $25. Fine. I figure you just want people to smoke so you get an extra $$$. Maybe next time Hertz. At least they're up front
LASTEN W.Been renting truck here every summer, great experience!
mydung M.Good place to do business
David T.Only small issue I had with the truck I rented is the radio did not work.
Brandon K.Very friendly, helpful and accommodating.... thank you
Gene B.Fix the stereo
Cody C.I filled the gas up to where it was when I got it and they still charged me $28 in gas because they said I didn't fill it up which was false
Katelyn C.Everyone I spoke with was friendly and helpful.
Mike W.LED headlights would be nice. The headlights were very dim even tho I cleaned them. But over all everything was excellent.
Judy M.Nada
JOANNE L.I didn't rent a U-Haul from you
Robert P.Great friendly service!
Linda R.Very friendly, personable, and helpful owner who made the experience painless.
Devin M.Nada
Randy M.Excellent company. Vehicles are nice and clean and run good.
Elizabeth M.Nada
Cheryl V.Great friendly service 🙂
Nina L.Great people. They are always my choice for U-Haul needs.
George S.keep up the great work :)
John K.Nothing this was a great experience all the way around. Folks were friendly and helpful. This was my first big moving vehicle rental and they assisted in getting only what I needed nothing more.
Susan K.Very friendly, helpful staff there. They have been my choice for rentals for years now.
George S.Service at this location , even with all of the road congestion is off the hook!!!!!!! By far the BEST U-Haul dealer serving the valley for over15 years!!
Hope K.Very nice employees
Audrey M.Make sure all vehicles are maintained and drive well and tires are balanced and no exhaust leaks
DARYL G.Great experience my 1st time renting a trailer
Katrina Lee B.Thank you so much, keep up the good work :)
John K.