It appears that their staff perhaps are new hired unfamiliar with U-Haul software system my perception they need to be trained how to process customers checking in/out excessive waiting time, during both process. Although must of the customer's information was posted during the on line reservation.
Michael L
RT 29 Express
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Warrenton, VA 20186
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulExcellent and efficient pick-up and return!! Very kind and friendly owner. Great experience! Thank you!!
Ruth SThe gentleman was very nice. Let me leave my car behind his fence. Unfortunately the truck that I rented listed the fuel as FULL. The way the gauge was, it appeared to be full as the indicator was at the top of the first block near the "F". Come to find out when filling the truck before return, the indicator goes all the way to the "F". Consequently, I had to put in almost 14 gallons to travel 70 miles. That was about 5 mpg and I was overcharged by $25-$30 for this error. I brought this to the attention of the gentleman and he appeared genuinely concerned, took my picture of the trip odometer and the fuel receipt, took my contact information and said he would get back to me. That was more than two weeks ago. The number listed for the location goes unanswered. ALWAYS take a picture of the existing truck damage and the mileage and fuel indicator regardless of what's on the report. Unfortunately, all the Uhaul folks can't always be trusted to be honest. One should be able to trust the equipment and the employees.
david dStaff member was friendly and very helpful.
Jacqueline VWith reservation. He just handed me the key & did not instructed me on how to adjust the mirrors, controls for headlights, turn signal, windshield wipers. Etc.
Leila Z