I did an after hours pick up. I got there and there was only 1 truck in the parking lot.. I had to go to tha app and fill out the rental forms when I got to the truck... I could not do it before. So I was standing in a dark unsafe area alone at night. The lock box was almost impossible to open and the key did not fit the truck at the pick up location. I contacted uhaul as I could not reach the provider. I had to uber home with my truck... the next morning I went back to the provider and my truck was parked a block away on a different street. The Provider looked in the back of the truck and said I was good to go. I got home and the dollies and blankets I paid for were not in the truck and I had to drive back to the provider. The did not have the blankets and I had to then drive to a 2nd store... I paid for 24 hours and only had access to the truck 12 hours and I had more miles because of the mix up. It was not pleasant unsafe experience.Vanessa M.
Bond Logistics LLC 2
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Warner Robins, GA 31093
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Nobody was there to find out if I parked in the right place. I passed up a couple of open uhaul places on the way to this one that would have been better to drop it off if it wouldn't have cost me extra money.Robert C.
The representative was GREAT! However the manager is HORRIBLE!!!! This should not be an authorized dealer! The practices at this location are shady. We reserved a 15 ft truck, that was nasty on the inside, needed maintenance, and the gas was not where the contract stated. When we went to complete contract the rep had to call corporate because the system was charging us $23 for the difference in the gas. We were at this location for 1hour which is ridiculous!! I'm expecting a full refund for having missed my appointment for my storage which caused delays for moving.DEIDRE A.
Both pick up and drop off locations did not provide adequate service. The pick up location did not supply the moving pads I ordered and the associate I spoke to at BOND LOGISTICS was incredibly rude trying to get that situated during the drop off process. Basically- my additional charges were brushed off as someone else's problem, so go call them. Super â€œhelpfulâ€. Also, your hours of operation are advertised as 24hr service, but you're locking up to go home at 3pm on a Wednesday. Ok, fine. I call CABEZON SELF STORAGE who failed to include the pads in question. I was hung up on during the first call, then no answer when I tried to call right back. I waited, then called again after 5 minutes and the woman shouting over speakerphone said she'd â€œget to it when I have timeâ€ before hanging up again. I have used U-Haul several times through the years for various situations and have never had such a poor experience. Neither of these businesses represent the U-Haul brand well and don't deserve to be included in your network. I would strongly recommend some additional research into the transactions being done under the U-Haul umbrella as I'm sure there is a high probability you're losing business between the two of them.VANESSA Q.
I was greeted with courteous and professional service and within a short period of time was on my way with my rental.Leticia F.