The gentlemen onsite were friendly when we turned in the keys, however, they did not log the truck in as returned on Wednesday, when we returned it. I received a call from UHaul on Monday to ask if we were going to turn it in. When I explained we had turned it in the previous Wednesday, they said they would call them and have them log it in. When I received my receipt, they did not put the correct date or time we returned it. They actually put we returned it on Saturday, which was our due date, and even went so far as to put the return time as 1 1/2 hours after our due time.Kylie H.
Complete Auto Care
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Walton, KY 41094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This was a very rural location. Dirt lot, poor signage, I was disappointed in the fact we had to drive 85 miles to pick up a tow vehicle and 85 miles back.Russell B.
A trailer tongue jack would be extremely helpful with mounting trailer to the hitch, a 6x12 is heavy.Ricky H.
Picked the car dolly up around noon and dropped it of by 4pm on Monday. I then get a call Thursday wanting to know if I still had the dolly. It was never checked in when I returned it.Steven C.
Little out of the way but ok. Friendly.ALAN B.