Was over charged for my rental and was told I have a balance from keeping the u haul past 5 days which it was turned in before those days were up. I get a invoice saying it went past the date and it's 500 balance owed on top of what I already paid. I will definitely never use u-haul again because I sent them a email explaining all this and asking them about the situation. No response at all but just noticed today my account was withdrawn money without them even responding. If this the kind of problem you want after you just needed money to move then use u-haul. I'll be using hertz or some other company and will never recommend this company to anyone I know.
Samuel M
Mr Muffler Auto Care
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Waldorf, MD 20601
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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I really liked the self-check-in service. This was my first time trying it.
Jerolyn WTruck wasn’t even there. Customer service never answered the phone.
ClaytonOndre BThe reservation, check out, and check in process is convoluted and needs to be looked at by UHaul
MARK DAbsolutely not. The Casher who waited on me never acknowledged me when I walk through the door. Very slow, non professional and un-friendly. When she finally gave eye contact, she acted like we were a bother for coming in. She never walked with me to the truck to go over the look, miles, or nothing. When I returned the truck, again never acknowledged me when I walk through the door. She just took my key and said ok, we will send you the balance in an email. Very concerning. I 've used U-HAUL several times in my life and I've never received service liked the one I recently received. If she does not like people, she is in the wrong business.
CYNTHIA J