Unaware that I had reserved and was picking up a trailer, even though it was the only trailer parked in their lot; did not have a dolly for me after I had reserved one; I asked for boxes and was told "we don't have any", but then I asked them to check and low and behold, they had plenty; complete apathy towards the customer.
Elisabeth P
254 Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Waco, TX 76710
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Reviews and website showed 24/7 drop off, but when I arrived at 4 pm on a Saturday, the gate was locked, and I could not drop off the trailer. Fortunately, someone came to get into their storage unit and let me in. Otherwise I would’ve been forced to find another location to drop it. I called Uhaul direct and they could not get a hold of management.
Donald RThe lady at the office was very helpful and friendly. 5 Stars!!!
Ron SBut overall I’m very disappointed. I went to the original pick up location and it was closed and they had no truck for me. I didn’t receive an email that my location was moved. The rep that made my reservation told me it was unlimited mileage for this drop off. For me to find out that I had to pay mileage. You recoded my conversation with the rep I’m sure. You should check it and give me what I was told Thank you. Gregory Gladden
gregory gThe truck had been in some kind of an accident on the drivers side, you could hardly get the door opened to get in. It was the most disappointing experience I have ever had and I been a return customer. This may be my last. This was not my normal location. They sent me there to pick up the truck. Never again 😢
KAYE M