I suggest you define for customers what dings on trucks need to be documented, for example dents, and scratches longer than 3 inches. And if you can put stickers on all the dings ahead of time. This will speed up the customer check out process now that we have to do it via our phones without a U-Haul person.Mary W.
Moving Truck Rental in Ventura, CA at U-Haul of Ventura
Ventura, CA 93001
(& San Jon)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Ventura, CA 93001
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Van had a lot of dog hair so didn't make me feel comfortable about it being clean Location was good but the customer service reps were the worst. Kept quoting me wrong prices and telling my I was wrong about what they said. On hold FOREVER too!PAULA A.
Tail/brake light was out. And this is after we were told last minute our pick up place was not available, so were forced to use Ventura.BRETT H.
It would be great for the U-HAUL representative to remind the customer that they have an overnight KEY drop-off when they call to confirm the return date. Thank you!MARTHA C.
Everything was good does not need changeGLENN M.
Adrian at the Ventura location was amazing!!!! What a wonderful employee helping customers. We give him 10 stars !! So so nice and helpful. We appreciate him !Lidwina Y.
Pleasant, friendly staff.Karen T.
Well they could at the very least have a clean windshield.my windshield was dirty. I'm 5'4â€. Couldn't wash it myself. And wash the truck. My truck was dirty. But the manager blew out the back of truck. That was nice. For 345.00. It was a rip off. Sorry ðŸ˜žPAMELA N.
I get nervous when I see wads of electrical tape on the trailer hookups. No problems arose with the lights, but the hitch receiver scuffed my hitch ball really bad too.Eric D.
Very quick check in and check out. Courteous staff.Gregory K.
No commentBOBBI P.
The customer service was impossible to reach. The internet was worse.David L.
Great Customer Service! Thank You!Stephen M.
The agent was extremely patient, helpful and it showed he cared.Malaysia M.
Fantastic customer service at this location. Truly a pleasure to deal withCameron B.
I purposfully did the mobile pickup to avoid having close contact with others due to the pandemic. When I went to pick up the truck, the mobile site said that there was no equipment assigned to my reservation. I had to wait around for someone to return a truck. Luckily it was under an hour, but still, it's not cool that 1: the mobile pickup wasnt properly handled 2: my equipment wasnt ready for me and 3: I had to wait around for a truck.RANDALL P.
equipment wasn't checked in when returnedLoshel V.
No complaints.Ronald S.
Very surprised to get excellent service from u-haul. I have been to the Oxnard location on Saviers road and that place is always a hassle and make me wait an hour in line, the Ventura location was excellent no issues very fast service I would go there instead.James N.
The website was difficult to maneuver and when I called it was a 20 minute wait. We tried to change to a drop off / 1-way when we arrived, but the employees said we could not change it as we had already signed up for round trip - crazy that we couldn't make a change. When we got to Uhaul, we needed some work done on the hitch and your people said it would take 2 hours. So my husband took the truck home, did it in 5 minutes and returned to pickup. Overall the guys were nice but the procedures and website were not user friendly or interested in servicing the customer.GREGORY S.
Super efficient in and out in a matter of 10 minutes that's the way it needs to be! Perfect!katherine S.
Fast friendly service.ROBERT M.
super easy process, very nice people. they explained everything politely and made me comfortable renting the vanCASSANDRA R.
the pickup needed a wash. But it worked well for my needs. The staff was very helpful and easy to do business with. I'll be back.Thomas G.