You guys overcharged the heck out of me. You said a dolly I rented was missing. That's incorrect. It was returned locked in the correct position it was in to begin with. You overcharged me for fuel by a long shot. I returned the vehicle with more fuel than I left it. The person I returned the truck to scheduled on my rental day confirmed all these things were accurate and that my total was set at $86 with everything out the door. I want the charge corrected the remainder returned to my card immediately. This is such sloppy bookkeeping. Just sad.
MICHAEL A
Orchards Center Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Vancouver, WA 98662
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I did not realize I was renting from a storage facility that had a few trucks. The trucks were far away from the office. Since this was on Sunday the door was locked. You have to be buzzed in. That system was not working well. Plus, I did not realize I needed the app to manage this rental. I have an account, but never needed that before. This also did not go well.
Glenn MThe office was difficult to locate. There was no UHaul signage that was clearly visible (if visible at all). And the storage center does not look like a typical storage unit, so it's quite deceiving.
ANTHONY MBe sure that you clarify if the rental is actually a 24/7 rental. There was some confusion with my rental in this regard.
Joseph CThe guy was super helpful and it went pretty fast. Easiest time I've ever had getting a U Haul truck. Thank you
Jodi B