The on line process was very challenging. There was issues with the U-Haul database that required me contacting customer service 3 time as well as 1 conversation through the app. I could also see possible issue with remote dealers in an area of spotty network signals. The location was great in how everything was set up.
Ed D
Blast-It Pros LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Two Rivers, WI 54241
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulThis location was very poorly lit signs were hard to see. Dropped off a truckk and auto transport together. Truck was processed, transport for some reason was not. No answer when called. 3 phone calls and over 1 week to get confirmed possession.
Robin HExtremely easy to drop off. Very friendly and welcoming. Rachel was particularly awesome!
Jon FFrom start to finish this was the most unprofessional experience I’ve ever had at 68 years old! I have a voice recording from U-Haul that stated I returned the trailer without a wheel and a hub about 4 hours after I had returned it and got the blessing of the U-Haul representative that said I was good to go! I was in shock as if true they gave me a trailer that could have killed my wife on our way home from burring my wife and sister in law’s mother! I was told to pick up the trailer between 06:00 and 09:00 a.m. that morning at that location. (Wisconsin time) The day before I drove my truck 17.5 hours straight through as my mother in law’s passing was last minute! I had to wait 2 hours and 45 minutes until 9:00 a.m. before an elderly lady opened for the day! I’ve never pulled a U-Haul and expected someone to be proficient in hooking it up? She finally realized she had a jack to lift the trailer onto the ball. This is now about 3.5 hours into it please understand! Then their trailer lights plug in cord was not adaptable to my one ton GMC 2011 with full towing package. I then had to spend another 25.00 on an adapter! That took 5 different automotive stores and another couple hours as parking was difficult due to pulling a U-Hall!!! I think you should be getting the picture now! I probably spent not only hours on the phone trying to speak to the right people but excruciating frustration! I spoke with multiple U-Haul representatives via those phone calls and all were kind, professional and really tried to help and understood. It was this company’s only bright spot! Props to them. This however does not negate the complete failure of your company with the safety of my wife and fellow citizens on the road! I am strongly considering a lawsuit! Fix your company!
Richard BIt’s a very dirty isolated area, with little direction on where to go
Dennis S