Staff at drop off location spoke no English, only Arabic. Returning and trying to understand why there was a $63 fuel charge was impossible. Absolutely the worst experience ever.
NIKKI B
Fill Up And Smoke
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tulsa, OK 74132
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 2.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI arrived to pick up the 26' Truck about 15 minutes early for my 10:00 . The individual on duty did not speak English. I had to wait an additional 30 minutes or so for someone to arrive at the pick up location who did speak English. I also learned the 24 moving pads/blankets were not on the truck or available at that location. I had to go to another U-Haul Dealer on Peoria to get the moving pads/blankets, which took an approximately an extra 20 minutes. In the meantime, people I had to help load the truck had to wait the additional time for me to arrive with the truck along with the piano mover. Also, in addition to the equipment not being cleaned, there was damage to each side of the truck as well as a low tire on the rear drivers side. There was only about 100 miles left in the gas tank. The low fuel tank and low tire caused an additional delay to get on the road. Also, a folder was left in the truck by someone else. I didn't open it because I thought it was information related to the rental.
Forrest SWhile reserving it said this location was available 24/7. That was not true. I had to wait an hour to get vehicle. I was trying to get the truck early before it got too hot but that didn’t happen. Truck was damaged all over and had a horrible wobble between 45 mph and 60 mph.
Ryan SThis location was over 9 miles from my destination verses the 1.6 mile uhaul facility I had requested for my return .
Edward DThe guy who was working could not help me with my rental so I had to wait for another person to come 10 minutes later. They both seemed nice but not the type of service I would recommend. The trucks window was very dirty and after I left I realized the window wipers did not work when I tried to use the wipers to clean the window. The truck was overall clean except the front window.
Mark J