The location was disorganized. Any efficiencies gained during the virtual checkout and app usage as lost when you go to pickup the keys. The vehicle was filthy- salt and dirt throughout the cab- trash and debris left inside the door. The clerk had the audacity to ask if I cleaned the vehicle when it was returned. I replied that ot was returned in the condition I accepted it in
Skott Z
Evergreen Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Towson, MD 21286
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The guy was rude. It felt like he didn’t even want to help me and it took him a while to attend to me.
Chukwuma AEverything perfectly maintained and really good customer service.
Mukti BVery efficient process
Joseph CThe equipment needs to be better mechanically maintained and the location needs to be required to answer their phone. You can never get this U-Haul location to answer their phone number so if you have a problem......OH WELL 😭
Cynthia H