Trying to use the U-Haul app sucked. it took about 40 minutes to finally be able to get the keys from start to finish. When I was done, I entered the miles and fuel at least two times because it kept kicking me out. I finally gave up after I got to the picture area and it kicked me out. The app or website needs improved. in the past, I've always gone inside and spoke to somebody and I would rather do that than ever try this app again.Scott L.
Super Tech Automotive LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Tipp City, OH 45371
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Clean trucks between use Remark truck damage with x's so it doesn't take as long to check out taking pictures. Have gas in vehicles at least half on pickup so people don't have to immediately fill up especially on big trucks.CLIFTON D.
The truck was in bad shape, hard to start, once started the gauges quit working. Battrry light and the abs light were on. Called uhaul reservations to get different truck. Was transferred to roadside assistance and back to reservations. Put gas in but gauge would not move, drove a total of 26 miles and was charged 40 dollars for gas after I put 10 galloms in the tank. Corporate greed! Mobile check in would not work because of the faulty gauges. Worst everDouglas L.
Better information with a first time renter. My reservation was for 6 in the morning according to the customer service rep l had to call. I was told l was late and could not get my truck as the pick up time had expired. l had no idea nor did l set a time for pick up.. It was a fiasco. Bad cell connection and it was raining. My daughter had to set up a reservation to get the truck and very difficult with the terrible cell connection. She had to finally drive over to rhe church across the street to get reception. Had to get a 20 foot truck as my resrvation that I could not get had the 26 footer reserved. It took one hour to finally get the truck mess settled. The 20 footer was just right and the sun came out and my move happened. All in a day occurances.john A.
Make the 24/7 pickup more user friendly.Benjamin V.