Should have had a U-Haul employee handy at the hours it said it was open and closed. Everyone is not computer trained to do everything online. Like the self checkout and checkin. We may need personal help
Jan Walker
Jerrys Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thomaston, GA 30286
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Awful. Truck took FIVE business days to be marked as checked in. I was receiving "where is our truck!?" Emails from uhaul because no one was on site to do their part at the drop off location.
Michael GordonA 10' truck was not available at the first location i went to in Zebulon, even though I had reserved one weeks in advance. I was not notified and only realized this 5 minutes before I arrived when trying to "pickup a truck" on the app. I would have been in a very difficult and frustrating situation if one of the 10' trucks had not been available 15 miles away in Thomaston. The pickup location I was sent to is in a very convenient location, but the lighting is poor, and the trucks are parked in the grass and dirt. It was very muddy because it was raining when I picked up the truck. The truck had gravel, rocks, and sand in the back, the air conditioning control knobs were broken off and I had to use needle nosed pliars to turn on the defrost, which was necessary to be able to see out the windshield. There were several damaged areas on the truck that I could not see clearly until the sun rose the next day because of where the truck was parked and the lighting at the pickup location. I feel this location would be a fine place if pickup was arranged to take place during daylight hours and if it was not raining.
Jim GrubbReduce your mileage price for in town use. The mileage was too expensive.
Gretel DurhamMake sure the mileage is right because she tried to get my money she got som3body money
Anthony Bush