This was not the location I was meant to pick my truck up from. I was referred to this location after the location I had initially selected failed to prepare the 15' box truck I had reserved. I drove 40km out of the city and away from the initial U-Haul location I had selected because of this. Your customer service staff was excellent in helping to resolve my problem. I nonetheless wasted hours driving in the car and far too much money that I had to spend based on the added kilometres and gas necessary by U-Hauls initial mistake. I fail to understand how a truck reserved 4 days in advance and paid for simply wasn't prepared for pickup. What a disappointment. I'll never use nor recommend this service again. Total waste of time and money. Unbelievably disappointed. I have no complaints to be made about the U-Haul location at 1341 Des Anglais, however the U-Haul location at 8101 Montreal-Toronto Blvd failed to provide any service whatsoever.
Sean G.
Gelinas & Fils Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Terrebonne, QC J6X4G4
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Lady and all personal at reception were very kind and helpfull. Vehicule was extremely clean, i was impress. Thanks Gelinas & Fils Inc.
alain L.mais nous avons ete a cet établissement car le lieu de ma reservation initiale aucun camion etait disponible de uhaul.. grosse deception pour service et en plus sur ma facture il y a des erreur que je tente de regler avec uhaul en gros la succursale gelinas nous a aidez du qu'elle pouvait mais pour uhaul en general tres decu
Marie-Eve D.I paid for extra item and it wasn't in the truck when I get there and got no refund.
Louis-David J.Very professionnal location, with friendly staff. No waiting, on-time service. I recommandé this place.
daniel C.