The customer service was amazing. The ladies even offered air fresheners and water.
Anthony V Pendleton
Tag & Title Boutique
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Temple Hills, MD 20748
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The uhaul that I had looked like someone tried to steal it the steering column and the steering wheel was stuck in the sideway position making it harder for me to drive
KIMBERLEY BRICEEasy access. Pleasant service. Check-in was easy. Check out was a bit unclear for after hours. It wasn’t just dropping the key. I wasn’t told to go to link to share location and answer questions and take photo of the truck in the lot. So it took some back and forth in the rain to do it properly. Which was frustrating. Otherwise, I would use this location again. Thank you.
Celeste Jamesn/a
Rashid MuhammadI originally reserved to pick up a truck at a different location. When I arrived, many trucks were parked there, but when I went to sign in to my reservation on the U-Haul app, it said no equipment had been assigned to my reservation. I had to call customer service and eventually they were able to find a truck for me at another location (Brinkley Rd). This inconvenience cost me time and money to drive to a separate location. Also, when the app was verifying my profile, customer service failed to respond to my in-app messages. Only after waiting on hold for 20 minutes did the verification process finally resolve itself. However, the agent we spoke to on the phone said stopped replying to us during the call, and we were very confused what was going on. Overall we were quite disappointed with our pick up process and how convoluted it ended up being.
Lindsey Schmidt