Had rental for 2 days was charged for 9. Called to get it taken care of and was told he knew nothing about it and gave me a number to call. I spoke with Linda in customer service and got it taken care. Would not recommend this place.Sandra W.
Moving Truck Rental in Tazewell, TN at Jack Creech Garage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Tazewell, TN 37879
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Very nice and professional.becky T.
When we went to pick up truck, the computer was down and they couldn't get program to run.Ended up using Our phone to check in. Got keys to truck and no one went to show us how everything worked. Truck was very dirty inside and out. Mud on floor boards. We took pictures of the truck. Could not get back to open and had to get someone to help us. The dolly we rented was not in the truck. They had to search for a dolly. Our destination drop off in Knoxville changed due to heavy snow coming down. The staff at the modified drop off destination were wonderful and courteous in letting us drop it at their location.Sharon J.
Personnel was not trained well on returning or anything to do with U-Haul. Drop off was at a mechanic shop which was cluttered, no desk area. Personnel did not seemed to be concerned if we returned merchandise or not. Very shady looking.Rachel M.
The gentleman was really nice informative and helpfulRoger C.
Nothing very friendly.Phil S.
They could actually helpStacy P.
Nice folks in TennesseeJeffrey J.
Have a recording answer phone when no one is there. If hours are set abide by them. Multiple drop offs found no one there and no one to answer phone. Even though store hours say open.Philip S.
I booked and paid for our uhaul online and when we arrived the man said â€œit don't work that wayâ€ and started the process all over again and ran our card again which resulted in me being charged double. When we got into the uhaul it was on E, we were only moving 4 miles so we moved in 1 single trip, but We filled the tank to where we were SUPPOSE to fill it when we dropped it off and he said he needed more money for gas and took $5.00 cash from us as well. We will NOT use this location again to rent a uhaul from.Faith D.
THE CAB OF THE TRUCK WAS FILTHY AND HAD TRASH FROM MCDONALDS IN IT. NOT WHAT I EXPECTED. THE AMOUNT OF GAS THAT WAS DOCKED ON OUR RECEIPT WAS NOT CORRECT THERE WAS LESS IN THE TANK BUT MADE SURE WE FILLED IT UP TO WHAT WAS ON OUR RECEIPT DISAPPOINTED!!KIM B.
First time dealing with this location. I just dropped a trailer off. Easy to find. Easy to drop off. I dropped off after hours, but called the next morning to make sure they were aware, and they had already handled it. I'd use the again.Edward D.
Arrival at jack creech garage , no one seemed happy to see me , I was informed that the uhaul I rented was EMPTY! â€œHopefully you make it to the gas stationâ€ was actually spoken. Seems like the garage should have addressed the no gas issue and if they had they would have found out what I did after pumping $100 worth of gas and getting up the mountain to help my father in law move .... the previous renter damaged the bottom of the gas tank and Ill repaired it. Gas was leaking everywhere. Uhaul did take care of the problem however I lost 17 hours of my rental and had to drive 60 miles round trip to get a new truck. This was a horrible rental, perhaps I will try Ryder or Penske next time.Jeffrey R.
Every thing was very easy.Gerald T. B.
Service person (Jack) was very friendly, courteous, effective and efficient. Facility is a bit old and chaotic - but met my needs..Douglas D.
Reservation made online seemed to go through, but it actually hadn't. That's the only problem we had through the whole process. Great location to pick up the truck, truck was very clean, and using the truck made moving a breeze!Aaron M.
I'd take this garage's contract from him, he is barely capable of communicating elements of the rental and didn't even have everything I ordered from Uhaul. I reported this through the 800 number, and was told I would receive a credit for the cost of the missing item and a credit for having to clean our own truck (it was filled with water and we had to spend about 30 minutes getting all the water out). I have no idea if we were credited as we paid up front.Jeffrey C.
Better engines for gas mileageEddie Y.
Jack creech is the best place to rent a truck in claiborne county tnTHOMAS N.
When I went to drop off the rental on a Friday at 10:30 am, there was no one at the designated drop off location. I put the key and copy of the contract in the designated U-Haul drop box, took photos of me putting the key in the drop box and of the truck in the parking lot. I repeatedly tried calling the number on the contract, but could never get an answer. I received an email the next day billing me for an extra day of rental stating that I didn't return the truck until Saturday. I sent an email explaining the situation. I am still waiting for a response.Phillip C.
The place is old and dirty but nostalgic. People are nice and friendly. I enjoyed it but I could see how others might be turned off!?marlon N.
I arrived and the owner of the garage was on his smoke break with two other employees. When I asked for help attaching the trailer to my vehicle, Jack Creech told me â€œWe've been working all morning and we're on our break right now.â€ This is not an acceptable to speak to paying customers. I had to go out and try to attach the trailer myself. The owner was more concerned about getting on his computer and completing the sale rather than making sure I had the right ball hitch to attach the trailer. I had to refuse to give my credit card until he helped me in order to get the point across. I would NEVER use this location again.Matthew P.
Mr. Creech was willing to wait for us to get to his location since we were driving from NC to TN. Grateful to him for working with us!Christopher M.
The truck was filthy. The back was so dirty I had to clean it before putting my furniture in it. The front was filled pet hair and a chewed up tennis ball. Couldn't believe UHaul rented a truck to us in that condition. Appalling. Was then charged a cleaning fee for someone else's dirt. Had to visit drop off location again to get the fee reversed. We don't even own a pet. Jack needs to make sure he cleans the trucks before renting them.Katherine B.
Pick up took a long time to open website, enter information (info was previously entered by confirming the night prior)David F.