Horible service. Originally requested 15ft with 3 seats. We go in and pay and they told us it was only 2 seats. We leave. My wife calls the main service place and reserved an 2 seat truck and i took them home and left again to get the 2 seater. When i get there they told me that the original truck was a 3 seater. When i got everything settled, i asked if i could get a diacount for everything bein screwed up. The worker, kathy, cathy or caty not sure wish got mad and stormed off saying she wouldnt help me and had someone else help me. When i finally got to the truck and opened the door it smelt bad and no one cared about it. I hope i wont beed to rent a uhaul again.TROY ANDREW S.
Moving Truck Rental in Tacoma, WA at U-Haul Moving & Storage of Parkland
Tacoma, WA 98444
(Corner of 96th and Pacific Ave NO ONSITE CUSTOMER PARKING)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Alquileres locales para mudanzas de ida o en la ciudad en Tacoma, WA 98444
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged for a damage/missing fee with no explanation. There is no damage to the vehicle nor is anything missing. I have contacted the company and submitted for a call back ASAP. The $150 charge needs to be refunded to my card ASAP. This is unacceptable.Krista M.
I reserved a 9x5 open trailer 4 days before pick up..I drove almost 300 miles to move my son. When I called I was told they didnt have one available but would contact me when there was one at another location..I was told 2 times they would send me a text with the location and address..I never recieved one. So not knowing my way around I drove to 3 different uhaul places and was finally told what address to go to..it was a very frustrating experience.KARIN D.
God Bless the 96th and Pac Ave. UHAUL crew! Quick and professional!LEES'E A.
I had already spent an hour an a half trying to get into a truck because there were â€œglitchesâ€ in the truck share program. The original rental location I reserved at had no clue about anything to do with the uhaul trucks and didn't have the equipment I needed. I was on hold with uhaul customer service for a half hour and then after an hour and a half still had nothing resolved. I then had to call this location and reserve a truck on my own with no help from customer service. I wasted two hours of my day and when I finally finished with the â€œeasyâ€ process of returning the truck the key drop on the outside of the building was missing so I had to put the key in one of the truck share slots. It was the worst experience I have ever had with uhaul!BRANDON O.
They are very friendly. Great businessbobbi G.
Kathleen was great hope I spelled her name right. Thank you so much for a great service u-haul!!!! Will be backSTEVEN H.
Excellent service quick and efficient very excellent staffALAN B.
Honestly way too expensive. I'm going to start using friends with trucks and vans rather than pay 60 bucks to move a couchCHARLES P.
I made reservations on my iPad and it took little effort. Truck was ready to go for pick up. My data on my cell was slow that morning so I walked in and the girl at the desk was super helpful. The return was even easier! I will use this location again.ANTHONY G.
Wonderful customer service! Answered my questions and made me feel very comfortable.ELIZABETH A.
Decrease the mileage rateTANIA S.
They need a better 24/7 drop off box. I have been to other U Hauls and they all have a good 24/7 drop off location. If they are scared someone taking they keys, they can make a small hole on the wall of the building to drop off the keys.BENJAMIN R.
The trailer was horrible. Constant vibration and unsafe to be on the road.Justin M.
Easy check out, quick!! Easy check in. Very quick.JOSEPH T.
Still waiting on receipt for drop off. We originally rented for 2 days but only used it for one day. We were told an email would be sent and it's has been over 7hrs since we dropped it off. Can you please make sure we get a receipt. I believe we should also have a refund coming. Thank you!James A.
Great Customer ServiceCOE H.
The truck I rented was not very clean. The seats were stained and it smelled like cigarettes. My husband and I both don't smoke so it was very offensive. Do whatever you gotta do I suppose.TRACY S.
Love it here.. fast and friendlyBONNIE N.
Was told to return truck at 6 pm the next day. Was not notified that return key was ripped off the wall. Was also not notified that I had the return the key the following day so 13 hours after it was supposed to be returned . Two employees were walking out the time I showed up the Attitude I got was less than happy... they told me the original person I checked out with told me wrong information and to wait to turn keys in at 7am Monday morning... I get it's a job but it seems like no pride was shown in either employees job!BRANDON RAY L.
Efficient, effective, and courteous. Would definitely recommend this location and staff. Thank you for making it super easy and quick!!SEAN JERMAINE C.
Bluetooth radios... lolAARON H.
The employee's were Courteous and helpful, friendly, and most important very Professional in their JOB.. KEEP UP THE GOOD WORK..MANUEL L.
it was not a busy day and I was in and out in a very short time. the staff was friendly and personable.Clayton P.
Everything is fine .SHARON W.