I wanted to share some feedback on my recent experience renting a van. The young man who helped me at 7 AM was absolutely fantastic-super helpful and professional. However, there were a few issues. The van was quite dirty both inside and out when I picked it up, and the parking lot was muddy, which made the process less smooth. Additionally, I noticed an extra $15 charge on a separate transaction, and I'm still waiting for clarification on that. I made sure to return the truck cleaner than I received it and with more gas than it had when I picked it up. I'd appreciate any updates or explanations regarding the extra charge. Thanks for your attention to these details!
Eric B
Parkland Food Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Surrey, BC V3W5T5
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Truck was given in a dirty and unclean state. At pickup, the agent said that’s the best they could do but the cab was filthy and smelled like cigarettes, and the box was dirty as well. At return, the agent argued with me over the fuel level which was the same as when I picked up. I was forced to fill another $25 worth of fuel in order to avoid the unnecessary $50 charge even though the needle was at the exact same space. On top of that, the agent (Mohit) claimed I wasted his time. Absolutely ridiculous and unprofessional behaviour. Will never recommend renting from here again.
TARJIT JThe rental vehicle is not clean from the inside. It needs to be cleaned up.
Naveen SClan ween I got the truck no
JOHN WMy experience wasn't good enough, the van I used appears to be too old. The hand and legs of the van ware shaking and not too balance. The back truck was so stiff and very hard to open and close. That alone gave me muscle cramps and pains. It's was not a good experience.
DONATUS U