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CHHAMINDERPREET S.
Customer Reviews for Parkland Food Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
when i pick the truck that time i did not check .when i leave after 5 minutes i check truck was not clean
Manjinder S.Excellent service
Lawrence C.Went I did the checkout with the online link I was never sent an email with the finalized amount. Now I'm waiting to know when I will get reimbursed the initial amount.
Daniel Q.more fkex fir lateness
steven H.Horrible service, stay away. Has pictures to share, let me know if you want them to show the status of equipment that we got that too 1 hour late.
Shashank B.Very nice staff
Zhi Qiang H.the trailer wiring needs an adapter to fit 7 blade and the employee would not provide us one
eric D.Please make sure all trucks are tested and well maintained. My family and I had a painful experience with the truck we got.
Sameh E.I really suggest people to not use U-Haul. They are thinking that customers are fool. They show me fuel tank half at the time when I take. But I just ride 0.5 mile and it's straightforward go down to 1/4. Seriously, and most funny thik is that when I complaint it to staff they said complaint to customer service. When I call customer service they asked me to talk with staff. Whao great. They are asking me to break rules and take photo of fuel tank when it's go down. They are going to pay my ticket ????? WTF. This is my second and last time that I used U-Haul
BHOOPENDRA R.They have cheated 60$ on gas which I was filled and I will share it on social media.
Tizazu G.The location and service was good. But the truck itself was really bad quality. It felt like we had to put lot of pressure to run the truck or to bring it to any speed. The steering wheel was so bad. We literally could move the steering wheel while driving and nothing would happen to the truck. It would still drive straight. Extremely dangerous for us to drive. Very bad experience. It was very difficult to drive and be safe with this quality
Amrin S.Equipment not there and was not told before hand
Melanie B.Please provide pulldolly
VIJAY K.So bad experience, i booked the truck at 6.00pm, I waited 1 hour for truck(wasted my time). I got truck very late that made my moving so late. The owner of the house was yelling at me. It was policy that we get off if we get truck late. I didn't get any off, i called customer support 3 times for first 2 two times i was put on hold, the guys never come back. That was so bad experience.
jobandeep S.Read this from the writer's perspective. I pretty much exclusively rent the motorcycle trailer 3 or 4 times a year, usually only hour notice, odd hours. Break-downs and various roadside motorcycle stranding. SO quick/convenient access at odd hours holds the highest value to me and those I assist with their motorcycles. A $16 bike trailer, virtually anytime I need one, whenever I need one without any of the hassles, storage and maintenance of owning my own is beyond exceptional! A true no-brainer. Thanks guys and gals a the Petro-Can! I wish it was out of 10, I would leave a 9. Understand I don't know how much U-Haul actually does maintenance and upkeep on their trailers (bearings) but certain ques catch my eye. I took one star only because of this. Everything else 'U-Haul': is 5 star for me. Not just this rental but overall decade of occasional rentals. Location: the 24/7 Petrol Can also deserves all 5 stars! Again, understand it's a busy gas station / propane service / restaurant / convenient store / U-Haul rental ++. So you have to respect the fact there may be a wait. This is far out-weighed by their much longer hours than what U-Haul advertises, nearly 24/7. My biggest gripe is U-Haul website. Talk about PITA, having so many mouse-clicks saying NO to 6 or 7 separate ancillary sales pages. NO, I don't want to hire movers; NO, I don't need boxes; NO, I don't need tape; NO i don't need a storage unit; NO, I don't want to super-size my fries... OR need any of the other pages of stuff you force us all to click out of trying to sell. I'm in a hurry. It REALLY BOTHERS ME. It not only makes me suspicious of business practices but reduces my trust in the Contract we are agreeing too. It's shady and I deeply suggest you stop.
Robert A.very nice service i always come here
baljinder S.Friendly staff, excellent advise, excellent pricing.
sherjung M.Gave me 1/4 full Gas, Returned 1/2 full - they advised me to talk to the copany UHaul for $40.00 refund Company Owes me. Please send me the number where I can call for refund. Jasbir Cheema: 604-760-7449
JASBIR C.The truck could be cleaner. Also, the pads need to be washed! Overall, good moving experience and staff very helpful.
Seyed Hesam M.First of all there should be someone to show the customer vehicle to confirm any prior damage or mess. Nobody show me vehicle, there was a pop cane before i rented. I bought two prime drinks from that place i drink, i threw them. I left the truck with the pop cabe that was before me and they charge me for cleaning fee. U haul or there authorized dealers should confirm the vehicle that is it clean or not. They just give me the vehicle with pop cane and then charge me the money to remove it which I didn't left. Just want to confirm that before handling the vehicle did someone checked the vehicle.
Rajinder S.Process was seamless and with friendly helpful staff too!
Rickie R.They tried to charge me extra for gas. Good thing I took a picture before I left
UMER K.Great service at drop off went above and beyond
Justn K.I would recommend not to rent uhaul truck because its a big scam,, very disappointed from their service and they put random charges on your credit card,, and will never ever rent from parkland food market surrey
Ajaypreet Singh K.Believe I got ripped off. Rented from Uhaul for all my moves. Was the first time using this location and have questions on the charges they charged.
Kevin B.the truck was stinking and was in very bad shape , it was really hard for us to move our equipments due to bad smell
jatinder N.The truck breaks were failing, engine light was on and truck was full of bad smell. I located big spider as well in the truck.
Farqaleet A.They charge me 25$ just to clean 5-6 screws
himanshu N.The whole rental deal was a bit too much as I would not have known that when you pickup vehicle that I am suppose to link into some link sent via sms or email as I was under the impression that attendant would have taken care of that before leaving as I am not too tech savvy. I think people with less of an appetitude with the technology would have difficult time renting at the U haul just my experience, the attendant was helpful as to what I asked but I would not have known the whole checkout process and uploading pictures or others if there was a discrepancy with the pickup. I think there has to be a better process to checkout at UHaul or the process needs to be developed. Dave
Dave S.Had a few issues with the phone app so it took about an hour to finally be able to get the keys and use the truck. Person at the location was helpful as well as uhaul's phone customer service
Paul B.Was charged for insurance when I specifically declined it. This was impossible to correct online but the employee made it right by being creative. Great job!
Wayne S.Very nice
Jagdish Singh S.U haul Guy Name Davinder He is awesome He help me alot Thanks man
HAPPY S.🙏🏻
Jatinder S.I asked for utility and furniture dolly in my order and they didn't have anything.. i had to manage without the dolly and ended up getting bad back pain. Suggest updating inventory accurately so that people dont end up hurting themselves physically
Loyson F.There was quite a bit of broken chunks of gyprock inside the trailer but I'm not going to complain, it's a good deal and very convenient service that U-Haul and the third-party supplies.
Robert A.My experience with the UHaul operator at Parkland Food Market was more than excellent. He was proficient and kind, and he gave me a full day of time to get my move done. The location was very convenient and had it's own Petro Canada gas station which made re-fueling very convenient. I received my 26 ft truck in very good order and precisely as advertised. I would absolutely go back to this UHaul location again.
Lloyd M.The service was very helpful and the person who helped me was very thorough in checking that all boxes were ticked.
Ayokunle D.Please make sure give the vehicle right time of pick up appointment time to customer
Harvinder N.Keep up the good work
Atta Ul Munim B.Clean vehicle prior to use. Do walk around to confirm damage.
Cheryl M.I ordered 6 blankets and a king-size mattress bag well inadvance of my moving day and got nothing but a bunch of meaningless 'sorrys'. My brand new bed is scratched and ruined forever because uhaul can't get their act together.
Ally R.I drove 15km and i had to put in 15 dollars of gas. Check ur meters.
GAURAV B.Hope you can improve cleanliness inside the truck thanks.
Janvier M.Got the truck 3 hours after our requested time in a different city. Didn't have the blankets we requested, which caused damage due to not enough. The seal at the bottom of the door didn't work, water got in during the drive and caused damage. Overall the worst experience we could have gotten. Poor service doesn't begin to describe how bad it was.
Brandon C.Its clean but not well maintained, hard to apply brakes, brakes were not properly work. Also charge more than u-haul advertisement per mile.
Gagan deep S.Location was convenient, the lot was not ploughed of snow lucky I had a 4x4 vehicle
Gary C.We waited for service for about ten minutes as our pick up time was Thursday, Noon 12:00 and lunch time for the local high school. Approximately 20 kids ordering hot lunch and only 3 people working. Otherwise the service was excellent
Dina F.They didn't have the truck I ordered, it smelt like barnyard animals and was filthy inside, I ordered 2 dollies, they didn't have them and no one contacted me to let me know that, when I picked it up I was told to go out back by myself (sketchy and dark), no one took me to the truck, I only knew it was the right one by trying the key in the lock. Horrible customer service. I will not use U haul again.
Shylo W.Staff should check the truck right a way, Takes hour to get email. I called them. They took keys and no one check truck with me. Please provide proper customer service.
Jagtar G.not clean and expensive
Abhijeet S.