The mileage reading and gas reading were incorrectly billed.The readings did not match my records.Russel M.
Rani Fast Private Services Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Sunnyside, NY 11104
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- 2.5 Average Customer Rating
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Initial location was unattended, the person apparently called in sick. App was not working properly, when I finally got through the details, assigned van was blocked by another and therefore unable to retrieve. Wasted nearly 2 hours until finally was directed to another location which I had to take public transportation to get there, and then I was able to use as intended. Second location did have a person there and the transaction was smooth.Eric D.
I had requested, and was confirmed for, a pick-up location in Maspeth when I made the reservation two months prior to pick-up. I received a call from someone who apparently worked at this location two days prior to my reservation date. There was no mention made of any sort of location change, and on the day that I was scheduled to pick up the truck the location in Maspeth is still what showed up on my U-Haul account. I was not notified that the pick-up location had been changed to a totally different one in a different neighborhood 15 minutes away. Apparently, the one I had selected and that had been confirmed had closed a few months prior and U-Haul never updated their system, let alone notified me of this at any point in time until my friend had been waiting at the pick-up location in Maspeth for over an hour.Nicholas S.
There is little to no clear street parking available or an indication that you will need to park on the street rather than a lot.Jamie P.
They charged me for a parking ticket they already had! This isn't my ticket! You owe me $65J.R. P.