Mike was awesome! His customer service skills were refreshing!John P.
Moving Truck Rental in Spokane Valley, WA at U-Haul Moving & Storage of Spokane Valley
Spokane Valley, WA 99216
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Cambio de propano
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Spokane Valley, WA 99216
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This was a horrible experienceKay L.
you guys did awesome you made the process quick and efficient thank you so much!! A truly caring team and they know how to do good customer service.. show empathy.. make you feel like You're the most valuable customer and they really take care of you and take the stress out of the move or project in my case :-)Christopher B.
Jenna was amazing!!!!!!!Jenna N.
Most unprofessional haul in town skip itArron V.
Everything was great.FRANTS T.
Scotty Washington was on point and very helpful, best customer service I've had in awhile.JEFFERY M.
Make sure everything works properly. The windshield washer did not work. Having to stop to physically clean the windshield was not fun and time consuming on a 1300 mile trip in snow and wet weather. I stopped and filled the washer fluid which had no effect. The washer did not work at all.Glen E.
Do not have your employees upload customer's DL using their own phones. Don't you know about the HiPAA policy? When I questioned this, your employer got very defensive. I when through with the transaction because of Rochelle reassured me it was ok and that she would delete my driver license from Scotty's IPhone. You should have a better system to upload information because this was very uncomfortable for me. In addition, I was told I was going to be charged a different price. When I returned the truck, Scotty did not give us a receipt. He did not even bothered to tell me that he would send me one by email. When I received the email this morning, the amount that was charged to my account was very high. I have been doing business with U-Haul since 2002 and I never received such bad service from an employee. You should train your employees to work with the public, after all, we don't get anything for free â€” not that I want it but at least being pleasant would with customers would help your ratings.elizabeth R.
They had trouble completing the reservation but got my rental pushed through anyway. They were courteous and very helpful.Mike M.
Excellent customer serviceJason S.
Beyond expectations. The owner over deliversShane N.
The gentleman behind the counter was great. He told me the new features on the truck which was perfect. He was awesome. However trying to set the appt on line was ridiculous - put the correct info in but at checkout it kept putting in incorrect info. Finally called 800# and ordered it which was faster and easier.Debbie S.
A perfect experience!Shawn M.
The man who helped me took an hour and 15 minutes to get us our uhaul that was already rented online the night before, but he insisted we start all over from scratch in person. He had to start over 3 different times because he insisted i pay for 3 days when i only needed it for a couple hours. Multiple times he tried to charge me for a 3 day rental and i had to correct him. Finally after an hour and 15 mins he brings out the uhaul..mind you this WAS my moving day that was supposed to start at 11:30...its now 12:50 and he brings the truck out without any dollys..i tell him we need dollys and he informs me he forgot to ring them up and insists i just move without them otherwise were gunna have to start all the way over. After awhile he just gives us a dolly without checking it out, for free. Its now 1:00. Finally no more problems i think. Wrong. Come to return the uhaul after hours and i cant because the guy didnt even rent it under my account but charged my card. Finally found my contract number and found out how to return it without an account...and what happens? They say they have to charge me a second time because the first payment was never recorded?? Absolute BS and waste of my time. Next time, I will drive into Coeur d alene and pay the extra $100 in miles and gas just to avoid this location and the guy who clearly had no idea what he was doing on the job. Get it together uhaul. Very disappointed.Cameron H.
Improve nothing, you have an excellant U-HaulJack F.
Need a bigger lot! Seems more like it is for storageLARRY B.
Nothing my experience was amazing, very happy with how kind and professional I was treated.JOSE G.
I was charged an extra 50 dollars in top of the original 70 dollar payment, over a week after the original payment with no explanation given.TREVOR D.
Great service!Serge D.
Awesome serviceRyan G.
Keep up the good workNicholas K.
The guy that works there was very kind, thank you.Chelsey A.
Service was great! Very friendly folks. Professional and safe during Covid. Would definitely use their services again!Jon H.
Cab of truck smelled like cigarette smoke. Make sure no one smokes in tucks.Susan F.