employee was rude and yelled at me. When truck was checked out the employee said I could pay cash upon return. Afternoon clerk refused to take cash demanded cc. He also refused to check truck in. I had to take a picture of mileage and gas. Employee refused to provide a receipt. truck was returned at 3pm on 9/14. Received call from Uhaul next day asking when I would return truck. Never checked it back in. Poorest service I have ever received from a Uhaul dealer. Will never use again and will not refer anyone to them. They were rude and nasty!
Alquiler de camión de mudanzas en Spencer, MA en Laneys Storage
¿Te mudas de o a Spencer, MA 01562? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Laneys Storage. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Laneys Storage
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Spencer, MA.
Alquileres de vans de carga y pickup en Spencer, MA
Los alquileres de van de carga y pickup U-Haul en Spencer, MA son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Spencer, MA 01562. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
I had all of my info in the reservation and I did the online check-in. Why did he have to take all of my info again? Was it because the original place i reserved from didn't have the truck? That change was annoying.
Care customer and be timely
My account was over charged by 100.00 which over drafted my account
It took forever to check out. The air conditioner didnt work well and there was no place to charge our phones and the ash tray and inside was dirty.
Gentleman that checked out tue truck at drop off was less then professional, didn't give me the option of filling the tank 1 point, didnt realize that it wasnt quite at half when i filled it at their gas station. Gave me a rediculous wait time of 10 minutes to print the receipt. It has never taken me that ling to get a receipt at any other location, it was apparent he did not want to give me a receipt.
Very good experience. Representative was very friendly and courteous. Only improvement would be having larger trucks. Great service at this location!
I got stuck in the parking lot and was charged 22 dollars for fuel which I had already replenished. I drove forty miles and put six gallons of gas in it. What a scam.
A quicker check in process due to already taking care of most information entry via online reservation would be nice
Nothing... It was perfect!!
First of all, address is not correct, and GPS takes you to another location at another part of town that coincidentally is another uhaul location. Also, the two workers in the convenience store were very rude. Very frustrating and stressful return.
It was a very odd place to drop off a rental.
$29 to rent a Uhaul but yet not one free mile. I drove from the Uhaul pickup 7.4 miles to my home. loaded truck then went to the storage unit 9.2 then from storage to drop Uhaul off was 11 miles. So then they tried charging me $89 dollars.. I call a ripoff.. Ummm yeah not paying $60 bucks for one trip. Stopping payment.. No way in hell!!! Oh and they had wrong address, waisted gas in my own vehicle looking for the damn place..
Learn to speak English! Learn to listen to what the customer needs. I asked for a dolly to be available with the truck. There was none! I asked to have the truck till 5pm. I was put for 3pm. To top it all off the truck had no gas in it. I had to put gas in it before my move. Didnt know how much I was gonna use. Ended up filling the truck and gave it back with a half! Did not get reimbursed for the extra gas I put into the truck! Very displeased.
Reservation process was completely unacceptable. Three times my reservation was somehow lost or cancelled. The truck we rented needs to be serviced. The only positive was the employees of the convenient store were friendly
I did express check out but when I showed up it did not matter and stated we do not care as the UHAUL system is not working and we need to take your credit card etc. The whole process took over 40 minutes and was extremely frustrating. They trashed UHAUL website etc. In addition ordered pads and they were not there.
The truck i was supposed to pick up was not at this location but at another down the street, less than 3 miles away. I was not informed of this by the rep although I gave him my confirmation number which he obviously knew because they did not have the size I requested, he told me he had a smaller size for me. All he had to do was send me down the street instead he rented me a smaller truck and no equiptment. The only reason I found this out is because a lady from the correct location called me wondering where I was. At that point I was already frustrated packing my stuff i a truck that was too small with no equipment...And oh yeah, I paid three times because i paid for the other truck on top of the reservation and I had to keep the truck an extra day because I couldn't fit everything in. All because I went to the wrong location...I will say this, If I went to the correct location first I wouldn't have had this "shadyness" happen. They would have sent me down the street.
No one seemed to know what they were doing. I wasted a lot of time there.
It's clever for you to solicit feedback on my experience and put all of the accountability on the businesses you contract with. However, my overall UHAUL experience was appalling as it typically is. I have an open complaint and your resolution will be telling.
Trailer was hooked up to a truck I had to go out in the poring rain move the truck and trailer, disconnect the trailer, move the truck, then hook my truck up to it. After all this the computer was not working and he had to call customer support to find out he did not log in the trailer right. What should have been a 15 min transaction turned into a hour long wait to get a trailer for two and a half hours of use. Not pleased!
Very disappointing to book and pay online only to be told that the contract would not be honored and that the rate was higher. Bait and switch?
My son told me the man that was called from the back of this location was disturbed that my son was dropping off the truck. He just held out his hand for the key without a word. He said they were very rude and ignorant.
The car had damage on the bumper that I pointed out prior to driving off and the employee told me that I shouldn't worry about it and marked it on the slip attacked to the key. At the drop off I was told that if I hadn't taken the full coverage option then I would have been charged for the damage as it wasn't marked with a sticker to ensure it hasn't happened during the rental. It also took me 20 minutes to pick up the car as they weren't aware how to check me in on the system. The car interior had some sticky liquid all over that hadn't been cleaned!
Tons of junk in the truck when I got it. I had nowhere to put it / no dumpster so I left it in the truck when I returned it...
The person handling our transaction did not appear to be well trained. We waited at least half an hour for our transaction to process-we were already running behind, because we went to the wrong location initially and the transaction was processed and it was not until I read the contract before signing, that I realized that the name was wrong and was then informed that I needed to go to the second location.