Moving Truck Rental in Somersworth, NH at Somersworth Storage LLC
(Distribuidor de U-Haul del vecindario)
Somersworth, NH 03878
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: 10 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Somersworth, NH 03878
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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We arrived at the drop off location at 9:45am. We waited until 10:50am for the employee to show up to work. Another customer was also waiting for the facility to open, which was supposed to have opened at 10am. My first attempt to return the truck using your online drop off web site, resulted in the app telling me that my mileage usage was 29,000 miles, even though I had entered the mileage correctly. It made no sense that the app would have known who I was, as it did not give me an opportunity to enter a contract number, or any other unique identifier to make such a calculation of mileage. There would have been no way for it to have known the mileage when we took possession of the truck. Separately, apparently, I exceeded my allotment of 85 miles, why such a low allotment, I don't understand. I could understand an excessive mileage charge had I driven the truck 500 miles, but I was not expecting a charge for having exceeded estimated travel distances. My last rental was with Penske, and I had no such mileage overage assessments charged. When I selected the same web site from my uhaul text message, it correctly knew who I was and calculated the mileage correctly. But because I was now using this method of return, after 10am, (the time I was to return it), the web site was assessing me a late charge. We purposely made sure to get to the drop off location on time so that if another customer was expecting to get a truck that morning, we would not be the cause of any delay. When the employee finally showed up for work, we returned the truck at the facility with her assistance.JOHN H.
The woman at the office that rented me the truck was very professional and very helpful thank u very muchChad C.
Excellent customer service the pickup process was quick and the same with the drop off. Have rented trucks from several locations this was definitely my best experience and will be where I plan on doing my future rentals through.Richard W.
No complaints. Everything went off without a hitch. Super easy. Would definelty use somersworth storage again.JESSICA B.
As an infrequent renter, I appreciated the ease of using the website for preliminary rental information and the great in-person support at the rental site.Robert P.
To have clearer directions on what to do when dropping equipment.Lawrence C.
the woman was awesome....Joseph P.
Was very appreciative of the help I received post co tract from UHaul, to get the proper rate! Thank you very much!Joseph S.
The location was fine, but the experience was not. Vans seem to be in high demand at the moment. I was able to get the rental but not at my preferred location. Somersworth was at the other end of town. I had my rental to end by 5:00 and I received an email that it was changed to 4:00 With traffic and stopping to fill my tank I arrived at the location to turn my vehicle in at 4:35. The location called me numerous times asking when I would be back at the location making me feel more stressed and rushed to get back to the location. When I finally arrived, it was very uncomfortable. The keys were grabbed and it the transaction was fast. I do no think I will be renting from this location or Uhaul for a while. The van was not even cleaned or wiped down after my use.Kaitlyn G.
Nothing I can think of. Everything was ready & we were on the road in 15 mins. THANKS.Wayne G.
I was not told that I only had 1 hour to pick up my reservation. We arrived on site and tried to follow the prompts and change the reservations but it didn't work and we sat on hold for 45 minutes and then discovered the key was in the lock box unlocked so we took it along with a dolly (which we had reserved). I received an email that my reservation was canceled I immediately called to let them know I did get the truck I reserved. She then accused me of stealing the truck. I found her to be very unfriendly... I feel the reservation process should be easier and explained better. When I reserved the truck I picked Biddeford for pick up location and then the reservation was emailed it said Somersworth, NH (over 1 hr away)... all in all not an easy or enjoyable experience.Kimberly W.
Very impressed with this place. All the girls in the office are awesome, and the whole place is impressively clean.James L.
Online access was not workingChristopher J.
The odometer is not right on the truck I was over charged for mileage i am not happy at all I went not even 200 miles and was charged for almost 300 not a happy customer at all.Amanda F.
Nothing to be improved. Everything went smooth and very well done ??PAUL G.
Have cold water when i get there. ??????Ricardo U.
Way too expensiveSarah F.
The associate was very helpful!Richard M.
Having to upload the license took way too much time it should have been done when it the truck was reserved. All in all I was there for much longer than was necessaryKelly J.
Great people to work with. Even under these circumstances we are dealing with under COVID 19.michelle L.
The representative for UHAUL was excellent. Very helpful and accommodating. I would definitely go back and rent again.Andrew C.
They young lady that assisted me was professional and very helpful. The site/office area if clean, bright and very welcoming!Patricia R.
When I reserved truck they messed up my reservation and then it says in big words on side of truck rent for 19.95 a day plus mileage they charged me an extra 50 dollars for just rentalsTrinity V.
Place sucks they have no clue what there doing ! I'd rather strap shit to my car then ever deal with these scam artist EVER AGAIN . I'll make sure it's know how terrible U-Haul is and customer service bu ch of bullshit . Better hope I'm refunded the money you took off $300 or here I come corporate.Ryan H.