I received an email confirmation with my pickup date and time. When I arrived at that location, it said it was open till five (I was there at four) and no one was there. I called several times no one answered. I called the 800 number and they told me I needed to go to a different location than what was on my email. I went to the new location and they told me I had to go to yet a third location to pick up my truck. It took several hours to finally get it. The lady told me they would extend my drop off time but they didn't change my drop off time. So they then charged me $50 additional for returning the truck late when they caused all the chaos and had me driving all over the place, using my time and gas.
Alquiler de camión de mudanzas en Smiths Station, AL en Terrys Mini Storage
¿Te mudas de o a Smiths Station, AL 36877? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Terrys Mini Storage. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Terrys Mini Storage
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Smiths Station, AL.
Alquileres de vans de carga y pickup en Smiths Station, AL
Los alquileres de van de carga y pickup U-Haul en Smiths Station, AL son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Smiths Station, AL 36877. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
The location for the pickup was inside a grocery store and it was a little awkward.
Terris is always professional, timely, and helpful with UHaul services
Terry's staff was very courteous.
Drop off location is listed as a 24/7 drop off location. I returned my truck early and got charged $40 for an extra day...? This makes no sense. My rental period ended at 11pm and I returned the truck before 10pm on the day it was due. It seems as though Uhaul is using this fee to avoid having to reimburse me for unused mileage cost on the equipment. Not satisfied. Will not recommend this location to anyone.
The manager was very nice
We used the 24/7 mobile service to drop off the truck as well and had troubles here also. The problem had nothing to do with the location but the website and call center. The website would not allow me to complete the drop off instructions, saying there was an error and to call customer service. After waiting 45 minutes on hold in a parking lot at 10 at night I finally tried the chat option. The rep told me I couldn't complete the drop off instructions and the location would charge me $20 to check in the equipment and she couldn't waive the fee. Thankfully, when I called the location, they were extremely helpful and understanding and waived it once I explained the situation. To sum it up, the locations need to be vetted better to ensure the locations will be run professionally and the customer service department needs to be more efficient.
Actual people to help you
The representative that helped when I picked up the uhaul, I would not recommend to my worst enemy. Terrible attitude and horrible customer service. When I dropped it off, the representative was helpful and nice.
There was no equipment available that worked, except for the one we got which was not what we wanted.Customer service at Uhaul and Terry's was crazy when renting, WE should have left and gone to Home Depot to rent. We do not normally complain but this was terrible... The Folks At Terry's were very nice but it is not their fault it is UHAUL. We have one more move to make and we will not be using Uhaul. The Uhaul in Tampa, Florida was great but here in Alabama it is poor. MUST BE UPPER MANAGMENT.... Making their Bonuses. Nothing for you to do....but run away from this place...
I can't think of anything else everything went perfect !!!
The truck was not clean, and the fuel hand didn't not work, I didn't find out until I got down the road, and fill the tank up. One of the older truck on the lot.
The folks in Smith Station, Alabama were friendly and courteous. I and my family, were very impressed with the guy running the place where we returned our truck, in Knoxville, TN. VERY professional, knowledgeable and helpful to us. He seemed genuine and patient with customers. Give him a raise ! ??
the location sent me to a location at the corner. said they did not handle rentals. the cashier thought i was talking a shampoo machine. Grocery store location? Worth of all, U HAUL sent me an hour past my vehicle pickup location to pickup a tow dolly. after i told them the locations i need the dolly from. Poor Job U HAUL
This location is on the edge of Eastern/Central time zones. Make return times clearer.
When I picked up trailer it took almost a hour to even get the unit and the attendant did not come out side to even check to see even if I had the proper hook up for the lights or if the tow hitch was ok or anything...She said for me to go look for the trailer and get it.I did not ask for anyone to hook it up.But they should of made sure the lights worked. And I had the right hookup. The trailer did ok.
everything should be able to be done on a computer the person renting the hand trucks I got had to use her phone instead of the desk top computer which made the transaction take more timee
My husband went to the location given and when he arrived, there was a sign to go to another location. We drove 90 miles round trip to pick up a truck that was needed for a move just over 100 miles away. Seems a bit ridiculous to have to travel that far to rent a truck. My husband tried to confirm w/ the UHaul attendant that the round trip mileage to pick up the truck would not be part of our 128 mile agreement w/ no avail. The attendant was not helpful at ALL, not very competent about the leasing procedure nor able to answer any questions. Next time it seems it would be more efficient to rent a truck round trip rather than have to go thru this hassle of securing a truck. Still waiting to see what our final charge will be for this rental.
Agent very nice and accommodating.
everything was great
No problems at drop off. Personnel were friendly, courteous and efficient.
Overall the experience was very favorable at both locations
Printer printed have my contract and wasnt inform the truck needed to be in my a exact time. I was charged a extra day...
N/A Excellent service
The service person was great