When I first went on line to reserve a truck,the location I wanted to pick up at didn't have anything available. A note ( in very small print at the top of the reservation ticket said someone from u haul would call me before 5 pm on Friday and let me know what other locations I would be able to pick up the truck at. At 4:15 on Friday I finally called to find out why no one had called yet. The lady I spoke with was very nice and helpful and got me connected to someone to help me. The guy I talked with told me how busy he was and I was the next person he was going to call. Sounded like a story I've heard before. He was able to find me a truck at Shelbyville but I ordered the truck on Tuesday morning and needed it on Saturday. Not finding out until 4:30 on Friday after I had to initiate the call is pretty poor business practice.
Charles K
Millers Service
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Shelbyville, IN 46176
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Staff was perfect. Place is a mechanics shop so understandably not super clean but doable.
Gregory RThe owner is very professional!!
Kristie DQuick easy transaction
john pHad trouble with the app. It didn’t seem like it checked me in. I talked to the guy at the counter. Great guy! Super friendly and happy.
MATTHEW C