The truck was missing the ramp, no lock was provided and I had to wait over 3 hours after my rental time for them to repair the ramp which never worked correctly the entire time I had the truck causing moving delays and extra mileage. I was overcharged for rental and mileage which I contacted uhaul about. I was informed that a supervisor would call me in order to update my account instead they keep trying to charge my account for extra monies that I don't owe because I paid for services the day of my rental. I have tried calling several times and the rental agency has as well but to no avail I still haven't received a phone call. Today I received a credit collection email which I responded to about the difficulties I'm experiencing so hopefully I'll get a phone call or response from that department to resolve the issue.
Melody M
C&H Equipment Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelby, NC 28152
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Awesome customer service!!
Ginger MSimple. No complaints at all. Equipment was perfect.
TERRY BGreat service
Aurther CGreat service
Aurther C