I made my reservation for a one way and requested 7AM. They said I could pick the truck up at 10AM at the Indian School location. I waited there over an hour until they finally got a hold of the person that was returning it. He said he wasn't returning it until 1. I could've picked up a truck from Flagstaff or Tucson. Or wait until the next day. I had 7 others helping me move and rented a hotel room for a few friends, so they could help. I ended up picking up another truck at 11:30 and was forced to return it to the same location even though I reserved a one way. They gave me a $50 credit for nearly 4 hours of time plus I had to put extra gas to take it back. If you want your move to be a disaster, go with UHAUL. They need to change their recording about honoring promises. Absolute nightmare and never again! The assistant manager was understanding though and I will call corporate this week.JENNIFER W.
Moving Truck Rental in Scottsdale, AZ at U-Haul of Old Town Scottsdale
Scottsdale, AZ 85251
(1 block N of Thomas on the East side of the road)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Scottsdale, AZ 85251
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was happy with everything. They were able to get me into a pick up truck for a local rental, as a walk-in customer without a reservation. The process to return the vehicle was also very quick.CLARENCE M.
Everything was quick and easy!CORINNE R.
check out onlineLORI N.
Service was great and efficient.Austin C.
Dropped off after hours, and received email receipt the next morningPatricia W.
Very professional and friendlyRANDALL M.
I rent often (weekly) as a working musician with gear. These guys are terrific. And they know my name. That is how business relationships are made. I've NEVER had an issue. They take good care of me.James C.
Please make sure windshields are clean.TAMALYN T.
Exceptional service from Donivan at the original pickup location scheduled (system was down so sent to Scottsdale), at Loop 202 & McClintock 800 N McClintock Dr Tempe, AZ 85281.JESSICA C.
Truck had ash from a cigarette in the steering column and on the dash and the box was dirty.KEITH C.
Great customer serviceDonna T.
This location is well managed with outstanding employees! Keep up the great work! Thank you!Robert A.
Thank you, your team was very accommodating and helpful!Thomas W.
I was charged for extra days....that I thought I might need. However, I was NOT told I can't get a REFUND for extra days!!!!! I could have just extended it when I needed to!!!! That is BAD BUSINESS!!!! I don't appreciate being dooped into spending a LOT more money than needed.CARRIE S.
Always helpful and friendly. We have rented from this location many times and all different types of vehicles. It is one of the best Uhauls I have utilized. I lived in Connecticut and now live in Arizona. Uhaul is a great company. Thank you.NANCIE W.
Overall we had a good experienceRICHARD G.
Quick and easy. Good group at this locationMICHAEL N.
Excellent service thank youROGELIO C.
As soon as I pulled in one of the guys was saying, oh this is the guy who didn't want to drop off the truck at the Fountain Hills location. Very bad attitude, I returned the truck a day ahead of schedule and with more gas in it. The truck had a problem with its driver side mirror that wouldn't hold its position,I made sure he knew it.. The sad thing about this, he was the last person I delt with and that ass is my very last impression of your company ...DAVID H.
Nothing at this time.CALVIN C.
Staff was very professional&very kind. Many thanksJUDITH W.
The staff was rude, combative, and dismissive. As I waited for my issue to be resolved the staff member literally said â€œI don't know why you're still waiting around here anymore dude, just goâ€ Then they charged me the wrong price just to get back at me.ALEXANDER J.
This was a truly hassle-free experience. Everyone was friendly, the truck was ready and easy to return, even after needing it for an extra day. Moving can be so stressful, but our truck rental made everything easier. Thank you!DENNIS R.