Love this Location!!!
tricia f
Rockvill RV & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santee, CA 92071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
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They were great!!
Kathy MUpon pick up of vehicle I check gas gage and mileage to be sure it was correct. Mileage was off by half a mile. Not a big deal. But I wasn't going to allow them to charge me any amount of money that I don't actually owe. He said he'd make a note of it. The Next day I bring the vehicle back. The employee not the same employee from the 1st day wasn't going to walk the vehicle to make sure everything was good. So I asked him to walk the vehicle so I could make sure I'm good. He gave me attitude like I was asking him to go out of his way. He then proceeds to comment Oh because you want your .30 cents referring to the half mileage discrepancy with an attitude. In reality this was not the reason, I just wanted to make sure I was good. Words were exchanged. I decided to just get outta there before I did something I would regret. As I'm walking out words are still being exchanged and he tells me to call 911. Obviously saying this because for some reason he thought the situation was funny. By far the worst customer service I've ever come across. There's not one company out there that should want this guy representing them. This guy deserves to lose his job. Oh and I never got a paper receipt like I wanted. He acted like this was too much for me to ask. Telling me if you want a paper copy it'll take a while, with an attitude of coarse. Insane situation. It would do him good if Karma paid him a visit.
richard cThe rental started at 1/4 of a tank which was an inconvenience with the stipulated estimated mileage of over 250 miles.
Cory MGreat customer service
Victoria B