The uhual it self is so Expensive i paid for $202.97 for 5 days ! Other companies charge $91 for 4 days. It’s was my first time but i was si disappointed.
Maria K
Lilias Kitchen & Tile
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Santa Maria, CA 93454
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 2.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulFriendly and amazing customer service
Miguel NThe neighborhood felt unsafe and I didn't feel comfortable being there at night or leaving my car there for the day. The lock box was hard to get into (the lock would not slide open like it should have when the correct code was in place). And the van was GROSS!!! The upholstery smelled like body sweat and pee. And I had ordered a dolly and none was provided in the van when I picked it up. The location also doesn't open until 10am which makes it very difficult to deal with missing equipment.
Katy WMy experience was frustrating from start to finish. When I arrived for my mobile pickup, the U-Haul app repeatedly kicked me out during the check-in process. My card was charged, but I was unable to complete the pickup. After spending time troubleshooting, I had to drive about 10 minutes to a U-Haul center for assistance, where there was already a long line of customers waiting. After waiting more than 30 minutes, I was finally able to get help through the app’s chat support and was instructed to return to the original pickup location. Once I was finally able to complete the pickup, I discovered that the equipment provided was not what I had reserved. I requested an appliance dolly but was given a utility dolly instead. Fortunately, the location was open and someone there was able to contact the person responsible for the rental. However, I was then directed to drive back to the U-Haul center I had just left to exchange the equipment. The staff at the U-Haul center were helpful and completed the exchange quickly, which I appreciated. While the employees I interacted with were courteous and helpful, the app issues, incorrect equipment, and multiple trips added a significant amount of time and stress to what should have been a simple pickup process.
Elizabeth JNot reliable because we reserved it for 5:30 and the worker could not unlock the key box to hand us over the truck keys so we didn’t start get the keys till 6:15pm yet we were still charged as if started at our scheduled time.
Krisly V