they did not have my 24/7 pickup ready. the drivers door did not close all the way and i was told "just slam it hard". seemed bothered when asked to log damage to truck that didnt have X sticker on it. seem liek they dont want to be there. website and app is awful. called 800 customer service and they were not helpful, they transferred me and i got a "20 minute wait" message.Timothy P.
Moving Truck Rental in San Jose, CA at U-Haul Moving & Storage at The Alameda
San Jose, CA 95126
(East Of Race St)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en San Jose, CA 95126
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The that helped me this morning 4/21/21 did an excellent job. He went above and beyond in his duties and I was very pleased. Corey wilsonCOREY W.
Truck was dirty when given to us. Tried to charge us a cleaning feeLeighton M.
Staff member Antonio is outstanding. Always there with a smile, turns on the heater for me, and is very friendly.Deborah K.
Wow fantastic customer service, It no more than 10 minutes for the employee to take the trailer off the hitch and complete the contract transaction !Earle T.
Wash and clean vehicle even on short notice.Gerald B.
The only issue I had was with billing. Even though I marked the gas level prior to departure and put 5 bucks of gas in- the bill showed up as $77 for gas! Thankfully a nice employee saw my shock and helped update the price but it was not a pleasant aupriseBehzad N.
TV packing box was a joke- complete waste of money. No one told us when we checked out at the counter that we would have to turn in the truck online, and that process was excruciatingly long and frustrating. We were charged 2 days even though we arrived back in the lot exactly 12 hours after checking out, as per our reservation. A light inside the cab would not go off and it beeped the whole way. When we called to ask how to shut it off, they did not know how. The truck had only a quarter tank of gas in it when we picked it up.William A.
Staff were really helpful. Super timely service. Thanks!Paul E.
thanks good serviceWALTER G.
When I drop off the truck it was moved and parked without it being check in. So I got a call the next day asking when I was going to turn the truck in.Christopher C.
Understaffed. The 1 person there worked as quickly as he could.Mark W.
Everything was perfect!Loc D.
Open more early on sundaysJulio P.
After I returned you added 20.00 to the ticket and would not pick up the phone to review I don't have time for this I had the unit back same day and still you find a way to charge more than said. Was on the phone for more 30 min waiting for you U HAUL To pick up. You then dropped the call. Refund the 20.00 please. 408-483-3282 . VERY CRAPPYBARRY H.
I could not get a reservation close to where I needed it. Then I received a call late the night before telling me I had to go to a different location, even though I had a confirmed reservation. I asked that she text and email me but never received anything telling me where to go. I had to call the morning of the pickup to find out where to pick up the trailer. That agent was helpful.LAWRENCE C.
No need for improvement great over all customer service.Jesus V.
Even though I understand that we are under pandemic, not having rest rooms for customers was pretty inconvenient.Tim N.
Sometimes picking up the key after mobile checking there is a delayVijay M.
I only need this pick up truck for less than 3 hours. The truck was relatively new and clean in and out. The issue was the lingering smell of smoke. My passenger's eyes watered and coughed at the pungent smell of smoke. Hopefully you can find a solution to this very annoying problem. I hope this helps future customers.Don H.
We understand that demand is high, but having the customer wait until just 24 hours to let them know that they have to go 300 miles to find the actual box they want is pretty silly. Your entire business is based on the premise that people need you to travel, so you can come up with better solutions to move the inventory around and make sure the units exist where they are mostly demanded.TALAL S.
I was very pleased with the service at the San Jose location on The Alameda. I returned my rental an hour late and as a courtesy to me as a return customer they waved the fee. I will definitely be using their services in the near future. ðŸ‘Luana C.
U-Haul â¤ï¸ðŸ™ŒðŸ¼âœ…âœ…âœ…âœ…âœ…âœ…âœ…Michael A.
The guys at U-Haul on the Alameda were awesome, as usual!!!James V.