There was nobody representing U-Haul when I dropped off the truck. The person at the counter knew nothing about U-Haul services and he refused even to inspect the condition of the vehicle. Also,, I was charged for an extra day (after my complaint that charge was removed. Another thing, I was charged for returning the vihicle with less gas in the tank than when I had when picking the truck. Through U-Haul website at pick-up time I informed that the level in the fuel was lower and I uploaded the picture to U-Haul website. PLEASE REMOVE THE UNFAIR FUEL SURCHARGE FROM ORDER #:84215641; I DROPPED THE CAR WITH EXACTLY SAME TANK LEVEL.
Sergiy P.
Starbrite Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in San Jose, CA 95125
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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It took at least 20 minutes to get the truck, apparently the people that handle it aren't even there so the person behind the counter at the convenience store has to call them and then get a call back, it's kind of a mess. The truck reeked of cigarettes and is seems like it's from the 90s.
Blake J.Interesting fact. The phone number shown for this location is NOT to a business but an unknown person who exclaimed "This is a personal and private number. The gentleman handling the Uhaul business at this location seems well liked by regular customer who come in for corner store items. However, it might serve him well to invest in an actual U-Haul point of sale system instead of doing it all on his personal cell. As a businessman, perhaps this is best suited. Yet it appeared cumbersome.
MICHAEL A.There was ashes in the cab area and in the ash tray. To get anyone on the phone took 2 hours to pick up the truck was confusing. I would not recommend
Christan M.The person at this location was trying hard to overcharge me lucky me I use U-Haul a lot and I know how much was the real price.
Jose M.