The location was great as far as friendliness and customer service. However, they did not have the two dollies I reserved and I was forced to manually move until I could find another business to rent equipment from. This injured my back, delayed my move, and forced me to go over my intended mileage.
JEANENE V
La Central Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in San Diego, CA 92113
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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No body declare me anythıng but they charce me 400$ and NEVER EVER UHALL AGAIN!!!!!
CAN KLetting customers know in advance that van is going to be not to standard with a broken rear view mirror would be great.
VERONICA RThe pick up location was not the locations I requested. The location was disorganized and didn’t have my rental agreement. They did not have the box or furniture trolleys that I reserved.
KATELYN GThis truck had a serious gas leak from a faulty hose leading to the gas tank. When we tried to pump gas into the truck, it spurted out onto the asphalt and created a fire hazard. The gas station attendant came to assist us and put fire retardant on the asphalt under the truck. If anyone had thrown a lit cigarette or if any other kind of spark occurred, there could have been an explosion. We immediately called La Central Market U Haul to report the issue, but then we were stuck on an almost EMPTY tank that we couldn't refill, trying to make it the few miles to our intended destination to unload the furniture we were hauling. It was an extremely stressful journey! We managed to make it back unharmed and reported it a second time at La Central Market. I also requested the contact info for the UHaul manager Caesar Hinijoso so I could make sure the truck wasn't rented out again until it was repaired. I have since called him several times, left 2 voicemails and several texts, I've also called La Central again. NO RESPONSE!!! I am now trying to contact Repwest Insurance Co (they make you buy the insurance when you rent the truck) and again, no response yet. This was a dangerous situation and no one has responded!!! I'm now contacting UHaul headquarters to let them know. We would have appreciated just a phone call to check we were ok and to confirm the truck was being repaired, and maybe don't charge us the rental fee as a courtesy?! I CANNOT RECOMMEND THIS PLACE!
MILAN J