This was the 4th Uhual location I had in 2 days and 3rd on my day of pickup. I was sent on a wild goose chase for the truck I scheduled for rent. I was told to go to a location that did not have the truck and finally sent to another location that did. I scheduled movers through Uhual for my move day. I lost an hour and 20 minutes because I was tracking down a truck. I would like to be refunded for the time I lost with the movers and the inconvenience.ROCHET G.
Lock And Leave Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in San Bernardino, CA 92408
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Great staff and very friendly and fast service they go beyond measures to help accommodate your moving experience!!!vanessa P.
Never got a dolly, all of my appliances are ruined because I had to find another way to move things last minute. Please make sure someone contacts me about this issue please!John B.
The lady was awesomeelsa A.
My reservation was changed to another location without any communication. When we arrived to get it, we were told it was at another location. Since I had dropped off my husband and needed to be somewhere else, he had to Uber to the other location 10-15 minutes away. The new location was closed, so we did not get our Uhaul the day we needed it and he had to Uber home. We had an entire truck full of supplies needed for a summer camp for foster children that needed to be transported. This incident put us 1 day behind schedule and caused a lot of unnecessary stress. Had someone communicated the change, it would not have been a problem. Thankfully, when we called the next day, the person on the phone was very helpful and got us a rental. This was the 2nd time in the last few months that Uhaul had failed us when we made reservations (different locations).Robert T.