That when you ask to do everything online and then still had to end up going inside the location and doing it in person. Plus the number in the van didn't match the number on the documents I had to file outAmy H.
Moving Truck Rental in San Antonio, TX at U-Haul Moving & Storage of Wurzbach
San Antonio, TX 78229
(@ I-10 service rd headed east)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- habla español
Alquileres locales para mudanzas de ida o en la ciudad en San Antonio, TX 78229
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The ac was not cooling.ELISSA F.
Keep doing what y'all are doing and give the manager there a raiseAMIR O.
Everything was great! Nothing to change.Beverly M.
I was over charger $39.99 because I had previously made a reservation from 7am-3pm and Call the location ask them if I could have 2 more hours they said no. So, I decided to call 800 number uhaul spoke with some polite agents I spoke to three today all professional agents. Who verify to me and extend my reservation 3-6pm. But, the check out agent on Parkdale San Antonio Texas 78299 lied to us about the additional charge of $39.99 her response was I need to charger you because we lost a customer wow but customer service was understanding and fix the problem. Thank you To all agents working the call centers position keeping do a phenomenal job!LOLITA V.
First place I was told to go didn't have a truck for me. Got a new location to pick up the truck. Had to walk there because I was dropped off by an Uber at the first location. Got to the new location and was trying to tell the clerk what had happened and got a response â€œnot my problem, take it up with uhaul.â€ I was taken back a little by this because I thought I was dealing with uhaul. At least that's what her uniform said. Vary unprofessional. I felt like I was being hurried out of there because she didn't wasn't to hear my complaint.PHILIP S.
phone check in was not working.RICHARD L.
Toni and Brenda were very kind and made the experience enjoyableBrandon S.
U-haul sent me 34 miles in the wrong direction for the drop off after only allowing me to drive 30 miles! I was charged extra for each mile AND the extra gas!Carly S.
The assistant that helped me was so nice and friendly. She explained all charges and was very knowledgeable. She definitely gets a 10 from me.DAWN T.
No improvement the ladies there are greatSUNAI S.
Very helpfulCASSANDRA C.
Excellent process. Completely automated and seemless. I needed to extend my reservation twice. Such an easy process! Thank you. Location was great. Van was extremely clean.Karen F.
I loved the woman that helped me, she was kind and very helpful, I would've liked to see someone with her on the floor, I don't think she should've been the only one workingSAMUEL R.
Brenda was wonderful. Initially we picked up a truck in the morning from Brenda and then due to a late change in plans, we needed a storage unit. Brenda was accommodating with a late arrival and got us a storage unit set up while we were still on the road. Wonderful experience and will definitely recommend this Uhaul location.Robert J.
Worker was very nice helpful,great customer service..I was super surprised place was open till 7pm,that was very helpful.over all I give yall 9.out 10Cynthia C.
This was the best UHaul experience a I've ever had. The representative was very friendly and had everything ready when I arrived. Very clean van, low mileage and drove like a new vehicle. I was expecting a lot of time to fill out forms. But since I used the online registration/reservation service, I was in and out in five minutes. Same on return. No waiting. Perfect transaction. She even explained how to rent the same equipment for a two-day move and save money. Great to know! This will be my UHaul dealer from now on.Mary S.
Great customer serviceLesly G.
Not sufficient parking space. I opted for mobile pick up of my uhaul but the process was very time consuming and too many things to do. I assumed the mobile pick up would take max 5 min or so but I was literally there on my phone for like 40 minutes to get my uhaul. Next time I much rather do the process in person.Blake M.
Disappointed to hear that this location did not check in the truck which we returned on 1/23/21. So, we received e-mail and text message that they were looking for us and the truck. Also, getting charged extra $12.25 for extra mileage when we drove truck for Laredo Tx to San Antonio, Tx. Mileage allowed 182 and 160 miles from Laredo to S.A.Ricardo S.
Great staffFrank A.
Because of the location, there is no parking lot for customers to use while they are using the rental vehicle. I was required to park my vehicle on a busy street.JAMES K.
Provide a newer model truck. My friend said his moving truck included a backup camera. The vehicle I was provided had over 150K miles on it. Other than that service was good and delivered as accepted, thank youCAESAR A.