This location did not deal with giving any paperwork. I rented the truck and returned it within 2 hours with the gas that it was rented out with. 1/4 tank. Then instead of a detailed receipt as other Uhaul locations have done I was told to text the dashboard info to a number and I'd get an email. The email never came and they waited 3 days to bill me. THEY BILLED ME FOR 3 DAYS!!!!!! No one would answer the phone when I called to dispute so 1800Uhaul says I have to wait 3 days for someone to reach out. This is the difference between 101 dollars and 257 dollars and I have to wait 3 days? NEVER AGAIN!
Kory L.
Commercial Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Found dirty razor in truck, also they did not check truck in when returned so I received messages about legal action
Chyna S.Have patience with t he customers we would appreciate that don't throw the things hand them over to the customer that's rude when you throw things to the people be more curtious thank you so much
MARYELLEN C.Bad service, hard to understand and missing a mirror on the right.
Daniel R.I loved the customer service even though the company was not part of UHaul.
Citlali S.