The attendant was not helpful and rude. The gas tank wasn't full and I ended paying for it.
Kevin B.
Five Points Convenience Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in San Antonio, TX 78212
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Engine light was on. Gas meter on pdf was incorrect.
Yahaira P.I recently had a reservation picked up at Five Point Convenient Store in San Antonio, TX at 126 Fredericksburg Rd. This was unquestionably the worst experience with U-Haul I have had. When I arrive for my pickup, the cashier had no idea how to handle U-Haul reservations nor was he aware. He had to call his boss and had me speak to him over the phone. While I was using my rental truck, I left my car at the Five Point Convenient Store. When I arrived my vehicle was not there. I went inside and asked the cashier who once again had no idea whether the car had been stolen or towed. He claimed to have no knowledge despite me being able to see their security camera monitor with a camera pointed directly at the parking spot. Once again, he gets his boss on the phone who tells me he has no contact info for a towing company and that they are not responsible for it at all. How is a business unaware of any information about a towing company on their property? This forced us to wait at the convenient store for a family member to pick us up. Five Point Convenient Store is located in a crime ridden part of town. While waiting outside, a customer verbally assaulted my 61 year old father and attempted to escalate it to a physical confrontation. When we arrived at the tow truck location it was conveniently located just a few minutes from Five Point Convenient Store. Hmmm I wonder why? Sure seems like an agreement between the tow company and the store. This location should not be a pickup location for U-Haul. It's absolutely shameful that U-Haul does business with this store.
Thomas R.Guy working at store was not very helpful, waited on ALL OTHER CUSTOMERS BEFORE HELPING ME. COUPLE TIMES HE MADE IT A POINT TO LET OTHER CUSTOMERS IN FRONT OF ME.. I NEEDED THE TRUCK I RESERVED.
Tim R.Do not have a pickup at this location. Not a safe area and nowhere to leave vehicle if picking up uhaul alone.
Karen O.