I texted in remembering that I left something in the back and asked about getting charged and the guy told me no and it was finalized. Then was charged $100 the next day..
Anne H
Canyon Storage 750
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Salt Lake City, UT 84106
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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U-Haul, not the location specifically, needs to improve the slowness/latency experienced when checking out and checking in a vehicle through the mobile application
Grayson GThe truck was great. The location mistakenly charged me for missing equipment AND charged me the difference between the estimate and the actual - double dipped. All told almost $500 for what, with actual mileage should have been $95. While the woman at the location was incredibly helpful acknowledging their mistake, she had to call the regional manager Troy. I have never been so disrespected. He was abusive, talked over me and implied I was lying about the second charge even though I had my bank app open showing his employee the two charges. It is now a week later, my bank has gone into overdraft and I am in serious financial trouble over this. I do not understand why what should have been a 5 minute, "oh! We messed up, so sorry, let us refund you $400" has turned into a week long battle. My bank is working with me but this shouldn't be their problem either. I simply want my money back, happy to pay the $95 for the truck. I suppose disputing the charge with my bank and small claims may be my only recourse at this point. So unfortunate.
JENNIFER KSam was awesome! Best U-Haul out there, Puts all the other uhauls to shame
DIEGO WThe gal at the front office of Canyon Storage was fantastic. She made sure we were set up with the truck and took care of us start to finish.
MORGAN M