Twisted Metal was great, they were easy to work with and very friendly. We had to pick up the truck after hours , so had to use the phone check out process and it SUCKS. It was difficult and made it impossible to use. When we called U-Haul to get help, it took an hour to get a call back. That is unacceptable... Once we got a person on the phone, they were EXTREMELY HELPFUL and guided us through the check in, but it took over an hour and a half to get checked in ( one hour for call back and another thirty minutes on the phone) I will never rent a truck again from U-Haul, if this is the process.Stephen W.
Twisted Metal Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Salado, TX 76571
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- 5.0 Average Customer Rating
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I did not like listening to the hacked satellite system.nicholas E.
Quick and Easy drop off location.Teresa E.
Although the salado uhaul was great, the days began with a uhaul challenge. I had made a reservation at a different location, and when I arrived , they not only did not have a truck for me , but no other location in the immediate area would answer their phone to see if they had a truck available. ( it was after 9am) .Laura G.
I called and spoke to someone the night before to confirm and she ensured dolly was in truck.Diego D.