Waited over an hour from my pickup time to actually get into a vehicle. When I got into the van I had rented it had 2 tires displaying as critically low. When I reached out the person didn't seem too concerned and tried to direct me to a gas station or the nearest corporate location to fill the air in the tires. Van was visibly not clean when I got in. Swapped to a box truck instead. Ive moved for work multiple times in the last few years always renting from uhaul and this has been the worst experience I've ever had.
JOHNNY B
Memories On The Hill
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Saint Louis, MO 63110
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulPerfect place to pickup. Easy online contactless check in and out.
Shawna BLocation was fine in itself. I was supposed to pick up the truck and the tow dolly at the same location, but Uhaul fucked up my original reservation and the only reason I had to pick up anything at this particular location was because of that. I’ll never use UHaul again. Genuinely. I would ask satan himself to help me move before using Uhaul again.
Marissa SLocation of the building difficult to locate due to no signage of U-Haul on its exterior, signage at the street or inside. I walked to the wrong door too as there were no signs directing me in the parking lot. Still no mention of U-Haul anywhere. .It’s is a co working loft with a secretary who was extremely helpful and friendly. Once inside I had to wait 10 mins for assistance. It’s 100% self service! Everything was my responsibility pics before and after, forms etc. I had to figure out how to operate the vehicle myself. No explanation on how to operate it. She gave me the keys and I had to ask how to check back in. Once I returned I had to again take all the pics and list the mileage with a pic . At this point I don’t need any human contact. I will look for a place where there’s help for what I paid. Why make the customer experience laborious? I expect to come in and have a person take pics before and after ask if I have questions etc. A person can check out and pic up keys without waiting for a person if I did everything myself including using the key drop box. I did receive a flyer for ads for her other business.
Lisa SThere was trash in the cab from prior rental, and the passenger mirror was broken and unusable
Robert P