You have lost me as a customer. You charged me 50 dollar cleaning fee when I cleaned the truck before I returned. Good byeAnuj C.
Moving Truck Rental in Saint Albans, WV at U-Haul Moving & Storage of St Albans
Saint Albans, WV 25177
(Rt 60 between South Charleston and Saint Albans)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento para vinos
Alquileres locales para mudanzas de ida o en la ciudad en Saint Albans, WV 25177
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
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THIS REVIEW IS FOR MY ORIGINAL RESERVATION - St. Albans Mini Storage LLC. My original reservation included a truck. I was called the day before was told my pick up location would be 2 hours away - not possible. The person who called was not helpful finding any alternative. I had to rent a truck from another company at the last minute which cost more. Also, this drop off location was not my original. The original location had no people working and no one answered phone calls. I was suppose to store my belongings there. I was originally told the first month was free but because my truck reservation was cancelled (again - two hours away). The location I was forced to move to was twice as expensive. I was under the impression first month would be free but it was not. I had multiple hours wasted and spent more money than expected because of all this.Justin C.
The truck I received wouldn't go over 55 on the four lane empty! It sounded like it was going to break down at any moment. I had to wait a long time to get waited on when I picked the truck up because the guys there were on their cell phones. I rented a utility dolly which was in the store and had to be taken to the truck, I had several things including my purse in my hands and then was struggling with the Dolly they never offered to assist but simply told me that my truck was 6 rows down to look for the numbers and check in on my phone . I called numerous times to see how much it would cost to keep it 2 hours over and couldn't get anyone . We kept the truck 2 hours over and when I returned I was charged an entire day including insurance and the cost of equipment again . I get being charged for the truck for 2 hours but an entire day? You can rent them for an hour+ so why couldn't I rent for only 2 additional hours. I once again had to stand at the counter and wait to be waited on because the guy behind the counter was on his cell phone .. same guy as yesterday a guy came in from outside and waited on me while the other was still on his phone.. he didn't even greet me . The $288 I spent at that location was not only the last money I spend in Charleston with Uhaul but the last time I chose uhaul completely! We rent often from My employment as well as my husbands and that won't happen anymoreKIMBERLY DAWN H.
Well I reserved a truck for today and was told by Austin Dorsey that I had to bring it back in 6 hours because he had rented it out to someone else but my understanding is that I rented it for 24 hours so I had to rush and get doneGLEN EUGENE L.
The staff was super friendly and a pleasure to deal with!Mark Edward M.
Lost my paperwork but no problem, Quick unhook Used cell phone to calculate my extra day charge. (Less than I thought). Had my credit card on file and on my way in under 5 minutes. Great service.Bruce B.
I was supposed to pickup my uhaul at location but i was told to go to St. Albans WV instead.Lonzo Glen P.
Great service - speedy pick-up and drop off / will be back to this location.REGINALD H.
The guy was there to shut off the elevator in the middle of us loading the uhaul. He waited for us but was rude saying he was doing us a favor by waiting to shut off the elevator. We pay almost $102.00 a month for storage and had he shut it off after paying for a uhaul. I would have called corporateCHRIS R.
Best job friendly people love the service keep doing great jobAnuj C.
Poor customer service the day of pick up will prevent me from returning to that locationDwayne Douglas T.
The two employees when I first went in were friendly and helpful but the one that checked us in needs to take a class in dealing with customers.TERRY J.
It would take too long to type out all the things wrong with our experienceTimothy Scott P.
Honestly, this rental was 8 months ago - I don't know why they emailed me today asking for a review. The location is nice enough and they have everything you need. They just aren't real timely with their review reminder emails, apparently.Lewis H.
Professional and very helpful. Nothing to improve. Wouldn't change a thing! Thank you!CHRISTOPHER MICH K.
Overall okRob B.
Right now i can't think of anything to make it any betterChristopher Mic V.
One of the service personnel at this location helped me find a storage unit to keep my stuff in. She also told me about the free month rental for any one way rentals I had during the last year. I had 3 and she wanted to know which rental would I like her to put the first month of free rental toward. She then spoke with my fiancÃ© about it while I was trying to unloaded the 10' truck we had returned. Now the manager has said that you won't stand by your deal of a free month for each one-way rental within the last year.Diana C.
First off the bed of the truck was filled with snow...it took over an hour to clear the snow so that the bed was usable. The contracted rate per mile over 100 miles was was changed at drop off from .39c to .79c. I called to inform about weather conditions and that I would be 2 hours late and they charged me for an entire day. My contract rate was $285 for a pickup truck and trailer. My final bill was $730...I made multiple calls to Uhaul's and attempted to speak with a manager with no resolution nor follow-up from Uhaul. I've rented with Uhaul's 4 separate times in the past two months and this was by far my worst experience. I'm hoping that someone in senior management will look into this matter and so right by me as a loyal customer of Uhaul.Sheena W.
The two gentlemen working that day were very helpful with loading my auto onto the auto dolly. It was very much appreciated.MATTHEW DAWSON W.
We bought a mattress; the delivery fee was $75, and may have taken a day or two to be delivered. We simply went down the block and rented this truck, brought the mattress home, and dropped off the truck in the space of an hour; and it saved us about $25! Thanks so much!Bryan C.
put a spare on the trailer.Douglas Jackson W.
Very helpful and courteous!Jaime Tenille A.
Tyler Lemaster was out standing, friendly, helpful, and deserves a raise!Tyler G.
Tire pressure on the truck was low. The staff was helpful, but did not walk through the truck with me.FREDRIC W.