G&J is right off a main road and very accessible. Key pickup/drop-off boxes are in obvious location. I rented a 15' truck and it was clean and ran very well. Only improvement would be for the U-haul app to automatically notify user on verification steps that can be done ahead of time before actual pickup (verify identification and license). The verification of pickup location and truck # of course can be done on-site.
Eddison U
G&J Car Care
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Roselle, NJ 07203
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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When using the link from the app for directions to the pickup location it sent me over 6 miles in the wrong direction... which was 12 miles and over 20 mins of driving. As a company that charges per mile, I would like to know how I would get reimbursed for my miles and time??
ELLIOT LThe guy at the counter was by far the worst customer service person I have ever experienced at a U-haul location! Using customer service in the same conversation as this person, should not be allowed. He acts as though he hates his job and anyone that comes through the door as well. I am not sure what his issue is, but he refuses to be helpful. On the flip side, the equipment worked well and was just what we needed to transport our vehicle.
SEAN SThe company is good, but the provider, the old guy wants to scam people. He wants to charge people insurance without asking first . He’s rude and definitely not following the company protocol. He always want to charge a huge amount of money upfront and , he said no refund.
SAVARY Sthe app,when I went to pick up the truck the app made everything very difficult the process very long the photos did not want to work the when you have to scan the DL does not scan the app needs much help
Josue V