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Michael Hazeltine
Customer Reviews for G&J Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. The process was easy and smooth. The pickup was neat and clean. The representitive was polite and friendly. Keep up the good work. Thank you.
Howard BloomExcellent thank you!
Marcia BlancoEvething went well.
CARINE ZAMORIt was a pleasure renting from this location highly recommended. Great customer service no waiting.
Aurelio NegronLower your rates. $100. Dollars a day for a trailer you pull with your car is steep.
Susan Castillo -DillenbeckEverything was excellent
Hector CanoThe service was fast and accurate. We were taking care of within 5 minutes of arrival. The truck was clean and had a full tank of gas. We didn't have any issues with the truck during the move. The return of the truck was fast and easy, no problems. I would recommend this location..
Alex AguilarEmployee was very helpful.
Larry ShawI have used this Uhaul location several times, and I have never had an issue.
Joaquim LopesThis place has a great advantage of parking in their big lot while renting.
Hirsch ReichmanI would suggest providing more information on mobile pick up. I arrived at 7:57 for pick up at 8:00am. Checking in on my phone took me about 13 mins because I had to wait for approval. It would be helpful to advise customers to arrive 15 minutes before pick up for this process to avoid delays.
Sacha SchmidtVery easy process. The owner was professional and kind. Great location and business.
Grace SatoEverything ok
Konrad WalczakAlways perfect!
Jim KorneckiAccessing the Remote pickup needs improvement It is slow and frustrating awaiting verification of documents.
stanley HarrisonMore reasonable prices
Seren FrantzThe agent at the desk was professional and helpful.
Tira ChapmanThe website made it seem as if I couldn’t return the truck at the same location. That was a U-Haul issue, not a G&J Car Card issue.
Ed HOENERMuy buenas atenciones muy buenos equipos muy bien trato del personal todo excelente
Adriano AlmonteAlways trusting!
Fabiana AparicioTodo bien
Julio CalderonCan not be better
Pinchas KasirerG&J car care owner/ Mgr. is an amazing person. Polite, professional, courteous and patience. I’ve rented from this location many times and service has always been excellent. I’ve recommended to many families and friends. Great job.
RAFAEL NIVARNot specific to this location per se, needs to be much more and better prompting for the late return process to ensure that customers know they have to do the online process before returning the keys. Pick up location significantly better experience than any other pick up in recent memory, actually had all the equipment ordered unlike others I've been to. Highly recommend.
Michael BonnerI had asked for two dollies and wasn’t provided the dollies I requested. I would also improve on the mobile app. It has its glitches. I had to call customer service often.
Lincy Crispinvery good service
Davit LelashviliDon't change the thing everything was excellent
DANA RENWICK5 start customer service
Raquel MoralesStaff was a big help I had no problems.
Ethan DavisVery friendly
Yajaira VelezI only rented from this location because there was no available transporter on Staten Island. I tried getting one for two weeks and to no avail. Then I contacted u haul to see if I can drop off to a location in Staten Island since that was my starting point and destination but was told I couldn’t. Don’t you think it would make sense to leave the transporter there since there’s none available? Big inconvenience for customers! How is there no transporters on the island for two weeks or more straight?
Teddy RobinsonThe experience was excellent and delightful thank you
DANA RENWICKGeorge is amazing! Very helpful! I will keep coming back to his location!
Fabiana AparicioNothing
GENNADI AUXTINKari and other personnel were very polite and helpful with my rental experience. Would definitely recommend location to others.
michael RossGreat service from George....
ARMANDO AGUSTIThe owner was very helpful and professional
Jennifer Maiernothing everything is great
MARCIAL ARGUETAGreat services
santos alverezEverything was fabulous..
Gretchen HickeyKeep doing what you're doing.
Lorraine JamisonCan't ask for more
Pinchas And KasirerEverything was on point
Jorge ZavalaThese guys were awesome, reasonable and in a great location!
MARKL FRATTOfast, friendly service,
ROBERT ADAMCZYK