My experience was fantastic! They were super nice and professional! I will definitely rent another again :)
MELISSA T
Compass Self Storage #203
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rochester Hills, MI 48307
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Counter rep was very helpful and friendly. The storage building was well maintained and clean.
KELLEE MThe $25 cleaning fee was BS - I spent 30 minutes sweeping out the van...it was at least as clean as when I picked it up. $25 for a bit of sawdust is simply nicking your customer for more just because you can. I guess everyone does it these days so why should I expect you to be any different? Aside from that the rental was satisfactory and served my purpose.
MICHAEL PMy customer service person told me to just drop the keys in the box when I bought my van back after hours. She never said I should check in online. Therefore I was charged $20 extra to have someone read the mileage from my trip that was no more than 20 miles. They should have explained at check in that I needed to check out online, I'm dissatisfied with that, therefore will not recommend your services. If she had told me this at check in I would've understood the online checkout. It's not ok to deceive a customer:
KELLY JThey should have a direct phone instead of an U-Haul automated system!
MOHAMMAD S