Comentarios del cliente para Compass Self Storage #203

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Compass Self Storage #203

Grado total:

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Beverly W. en

Grado:

I think it is only fair to point out checking a truck back in has to be done by cell ph or additional 20.00 will be added to the bill. Everything else was pointed out except that.

Latasha M. en

Grado:

El cliente no dejó un comentario.

Philipjames M. en

Grado:

El cliente no dejó un comentario.

Christopher C. en

Grado:

The pic up process with the app is much worse than advertised. With apps, and photos, and calling a friend, and a van with no blankets but McDonald’s garbage. I’ll rent from someone other than U-Haul next time.

RAED A. en

Grado:

El cliente no dejó un comentario.

Jeffrey W. en

Grado:

El cliente no dejó un comentario.

Sara V. en

Grado:

El cliente no dejó un comentario.

JANICE G. en

Grado:

Awesome! Audrey was so friendly and professional about things. She made it all clear and easy. Thanks

Richard S. en

Grado:

Great staff, easy pick up. Appreciated U-haul reaching out to me to get me into a truck once they realized they didn't have what I needed at the other spot.

alan C. en

Grado:

El cliente no dejó un comentario.

John V. en

Grado:

They were unaware that we would be returning the truck to this location despite the notifications to me to drop off here. Staff were very understanding though and happy to accommodate despite the confusion.

Richard T. en

Grado:

El cliente no dejó un comentario.

Anand G. en

Grado:

Not friendly to help on my fuel reading problem

Mitchell O. en

Grado:

I dropped off at this location after operating hours. It was not perfectly clear which parking spots were for returned trucks.

ahmad A. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Christine D. en

Grado:

Maybe you can pass along this note to the correct person -- I have always provided my drivers license when renting a van at the Compass facility. Last Friday I was required to allow my drivers license to be copied into the system. I was told this was to prohibit van theft and was a new U-Haul policy. I was very uncomfortable with this new arrangement and may need to make other arrangements not with U-Haul in the future due to this new policy.

Kathariane T. en

Grado:

El cliente no dejó un comentario.

Tamara D. en

Grado:

Need more parking

Ghassan K. en

Grado:

I was charged for not folding the furniture blankets, which had not been explained when I asked for blankets and there was nothing in the contract about it. When I asked to get blankets, I was told that there were six blankets in the truck that I would be charged for using them when I returned the truck. At that moment it would have been appropriate to explain that they needed to be folded to avoid additional charges, similar to the manner in which gasoline fill up charges were explained. When I called to inquire about it, I was told that there was a sign in the truck regarding use of the blankets that I was supposed to read. Other than that, the customer service was excellent.

Ronald O. en

Grado:

Steering seemed a little off...pulled to the right

JAMELL J. en

Grado:

All was good!!

Victoria L. en

Grado:

One of the best UHaul experiences I've ever had. The staff at Compass Self Storage was friendly, helpful, and made the entire process easy and pain free.The truck overall was in great condition, and was noticeably well maintained. Will DEFINITELY rent from these folks again! Five starts plus!

Mary H. en

Grado:

El cliente no dejó un comentario.

Russell W. en

Grado:

El cliente no dejó un comentario.

Jin-Sung K. en

Grado:

El cliente no dejó un comentario.

George C. en

Grado:

El cliente no dejó un comentario.

Douglas V. en

Grado:

El cliente no dejó un comentario.

RICHARD G. en

Grado:

El cliente no dejó un comentario.

Thomas P. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

very friendly and courteous.

ARTHUR W. en

Grado:

El cliente no dejó un comentario.