It was a horrible experience. The U-Haul on N CHapparal did not stage the key so we were not able to get the UHAUL from there. I was on the phone for over an hour with customer service. They were able to help me out and relocate my rental to a different location. It had to be a location that was 30 minutes away. This location was in the middle of nowhere. The vehicle from the outside was dirty. We had to drive it back into town and also drive it back to the place where we pocked it up. We were not able to return it to a different location.
JANETTE P
Rolands Garage Paint And Body
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Robstown, TX 78380
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulDidn’t love going further out of Calallen when we requested to pick up at five points. The mobile pick up experience wasn’t terrible. We requested an appliance dolly and we got a regular small dolly. That slowed us down considerably. We paid for the appliance dolly.
RICHARD RThe man who we got it from... Did a great job.. very nice.. And he would be the reason I would recommend him.. and the reason I would go back..
Jason FThe pickup was a bit different than we were used to. I didn't know I was picking up from someone's personal home. They weren't there so I ended up calling U-Haul. U-Haul reached out to the person running the business and they called me back within just a few minutes. Even our UBER driver was confused over the location. Going forward, I would suggest letting people know they are going to someone's home. I did see the U-Haul sign, but I did not see the name of the business. If I hadn't had my husband with me, I would have never stopped. While this was a nice home it was way out ..... We rented the truck in Corpus Christi. I was told there weren't any other truck in Corpus that weekend, so we were required to drive to Robstown, 15 miles out of the way to pick a truck. We saw LOTS of trucks much closer to our location than Robstown. We were also told, since we would be going out of way to pick up the truck, we would be given extra miles. We weren't but we were aware of the limitations and used Uber at our expense to keep the miles below 517. (the original number of miles. I was told we would be given 30 more miles)
Tim LHad small issue with the lights on the trailer. Pigtail needed to be cleaned and titened easy fix.
CARLOS H