The rental process was quick, easy, and the person who serviced me exhibited good customer service. The location didn't appear to be open as my drop off was on a Sunday and it was raining during my pickup as the person I dealt with was waiting outside in his car for me to arrive. We went inside for the transaction then the key needed to be retrieved from the drop off box. The vehicle I was given had the gas light turn on less than a mile into my drive and (although not filthy) it appeared to not have been checked and cleaned between me and whomever had the vehicle before me. I also learned later while in the middle of loading the van that the side door doesn't open both doors. I'm unsure if that is normal or not for U-Haul vans but it was an inconvenience for me. Overall, easy process, which I like, but my van was on empty when I got it.
Gregg W
EZ Body & Auto Repair
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Richmond, VA 23223
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Great service! Super convenient! Will use again!
maria jVery professional and customer friendly
WILLIAM DNo personnel. Was dropped off after hours.
TYNISHA Dthe car was already dirty and tire pressure was low have photos to prove it
Najae N